TevaReviews of teva.com

Ordered sandals in April 2022, payment taken, email notification of purchase, then..silence. No delivery, no response to emails, no refund. Do not use this company, do not waste your time or money. As previously listed here if there was a minus rating Teva would get it.

Beware these sandals are dangerous! I got them for backpacking in Costa Rica as they came highly recommended. Unfortunately on my 2nd day of wearing them 3 days into my holiday I slipped and severely broke my ankle. The grip on the sole of the sandal is non existent and these are dangerous. I reached out to teva to be told they don’t know of any grip issues and dismissed. I’ve seen at least 3 other reviews of slipping due to grip. Considering what I have been through your customer service has no empathy

If I could give minus stars I would. The courier lost my parcel leaving Teva UK so I never got my order. Teva claims they can't issue a refund until the 'investigation is complete' which apparently takes 6 working days. Or 10. Or 20. Or "25 or more". (depends on the time of day and the agent you speak to). It's been, at this point, 10 working days, but still no refund. This is completely inappropriate as customer's money should not be held indefinitely for an issue between Teva and their courier. They also completely ignore emails when you try to escalate to a manager (you can't get through to a manager on the phone). Absolutely shocking customer service. EDIT: 30/06 Put a chargeback on this via my bank, and Teva finally responded after a week and accepted this. Hopefully the refund will come through soon.

I ordered a birthday present from their online shop, and the parcel was not delivered to my house; I was in, but no one came to my door, and I was sitting at a desk overlooking the front door all day. So a couple of days later, I went to pick it up from the store they said it was left at and wasn't there. When I sent a complaint to find the parcel, but they just sent a refund and said I would have to wait for it to go in my bank and order again if I want: no real solution here and slow, poor customer service.

Teva Hurricane 4 Sport sandals are JUNK. I purchased a new pair from Amazon and was shocked to see that Teva puts a thin layer of slippery black felt flocking material over the rubber of the traction grooves. Shoe companies do this to decrease the import tariff costs, the slippery material allows companies to import the soles or the shoes as "slippers" so they pay less to import them. This is what Walmart does to cheap 5 dollar sneakers made in China, but this is usually not done with expensive footwear like Teva Hurricanes. I wish I still had my original Tevas from the 1990's they were better made, no felt on the rubber !!. I am returning these new Tevas to Amazon for a refund. !!! I did not even try them on. So disappointed in Teva .

Chaussures achetées il y a moins de deux semaines et déjà les semelles qui se décollent… Pas sérieux…

I ordered a pair of sandals from Teva. They refunded the money and said I'd returned the sandals before I'd even received them. Despite several emails to their customer service address, I got no response. Reading the other reviews, I see this is common practice when something is out of stock. Such a waste of everyone's time. I won't be ordering from them again.

I love the style and fit of Teva sandals but after four pairs over around 5 years, every pair wear out in the exactly the same place at the ball of the foot, after about a season of wear. This is patently built in obsolescence as the uppers are fine and could take a another season at least. So much for their sustainable credentials, need to make their product last.