customer
too slow
too slow with delivery

Teststripz.com is a medical supply company focused on diabetes care. We work directly with consumers, buying and selling over-the-counter supplies like CGMs, insulin pump supplies, and glucose test strips.
Teststripz (teststripz.com) has 3,394 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
too slow with delivery
Mr. B.
They were "the best" until they decided to take their check processing from New England (where company is located) to Colorado; about a year ago. Now checks have gone from receiving them in 2-3 days (the good ol' days), to "lucky if you get it the same business week". If something works, just leave it alone!!
Response from TeststripzOct 22, 2019
Hi Michael, A lot of people have had similar comments and we're actually working on transitioning to a new payment solutions provider. We use a professional fulfillment service to ensure accuracy and security, but we also want to get you paid as quickly as possible. We'll have an update soon! Thanks, Chris
LAKISHA L.
They got my package on a friday and it took over a week for the check to come. Bad part about it all is that i was told a much different price than the check that they mailed me.
Response from TeststripzOct 29, 2018
Hi Lakisha, We were unable to accept some of the boxes because they were for medicare and medicaid recipients only. As stated in our terms and conditions, we're not allowed to sell these by law. Thank you
Wilma P.
I was disappointed. When I sent in my strips and did not get any money for them. Told me they were open. They were not when I sent them in.
Response from TeststripzJun 3, 2018
Hi Wilma, I looked into this further, and the photo we have on file clearly shows that the box was open upon arrival. I'm sure you didn't send it this way intentionally, and if you didn't use a BOX it's possible it was damaged during shipment. Unfortunately, there's no way we can buy or sell a product that arrives like this, as stated in our terms and conditions. If there's anything else we can do please let us know. Thanks!
Willa M.
Still waiting to get payment for box sent back in March 2018
Response from TeststripzMay 16, 2018
Hi Willa, We received a package from you in early 2017, but until the most recent order we haven't received anything. It's most likely that you sent your other order to another company, but if you have an order or tracking number from us I can definitely assist you further! Chris
Patrick S.
i didn't get paid for my products *THE CHECK MUST HAVE BEEN STOLEN* i am beyond unsatisfied i sent over 90 dollars of test strips in and got no payment, no emails ,and no call if i ever do use this company again i will not send more than 2 boxes and that is the biggest if i have used in my whole life i will be trying to take action on this matter too it can be in or out of court i dont like conflict but also dont like being screwed out of needed money!!!!!!!!!!!!!!!
Response from TeststripzApr 3, 2018
Hi Patrick, The last package we received from you was in late January, for three boxes totaling $105.00. The check was cashed on 2/2/2018. My guess is that you switched to another company offering a slightly higher rate and weren't paid. We definitely did pay you, and would appreciate it if you review the correct company!
J.D.W.
found other sites and local better pay - not happy about loosing 28.00 last time
Response from TeststripzApr 3, 2018
Hello! Not much we can do about this one :) We offer as much as we can, but our ultimate goal is to resell these supplies at affordable prices.
Bob B.
NEVER paid as advertised. . . .
Response from TeststripzApr 3, 2018
Hi Bob, I couldn't find any orders from you after 2016. Are you referring to a specific order, and do you have a tracking or order number? Thanks!