customer
Everything is good
Everything is good

Teststripz.com is a medical supply company focused on diabetes care. We work directly with consumers, buying and selling over-the-counter supplies like CGMs, insulin pump supplies, and glucose test strips.
Teststripz (teststripz.com) has 3,394 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Everything is good
customer
I don’t understand why my orders are always adjusted down. There is never an explanation. My last order was over $2000 and I was told it was adjusted down to 1500 but no explanation as to why.
Response from TeststripzJul 17, 2024
Hello, Adjustments are based on several factors, including condition and expiration date. All of the boxes from your last order had expiration dates below what you initially input and one box was badly stained. If you sign into your account and pull up the order you'll see photos of everything along with an explanation of why the price was adjusted. Please let me know if you have any other questions!
David
Box was a little bent in and they deducted $7.50. They did pay fast though
customer
I recieved payment in a timely fashion..but they took a decent amount of money off of my original quoted price. It said due to damages, but the packages were all sealed and perfect. Not sure if it was a mistake on their end or what.
Response from TeststripzMay 15, 2024
Hello, You can actually sign in and see the photos of your order. Anytime there is damage we take photos exactly as the items arrive, with the accompanying box and shipping label. Please let us know if you have any other questions!
Bricklayher
I've used this company a lot and I've always liked them. They always gave me fair prices. Now I feel with their new prices by expiration date isn't right. It's just a way to get cheaper supplies from us.
Response from TeststripzApr 24, 2024
Hello, We try to accept the earliest expiration dates possible but we've had so many products expiring recently that we had to make some adjustments. It's certainly possible that we'll lower the date ranges at some point in the future!
customer
Took too long to get the $, payment was small.
Angela
The policy for writing on boxes is steep. I was taught to mark boxes when I received my shipments so that I would use them in order. Security label is intact and boxes in good condition.
Response from TeststripzDec 12, 2023
Hello, Unfotunately we still need to take the writing into account, as it affects the resale value and our ability to resell the product in general.
customer
Often claims damage
Response from TeststripzNov 27, 2023
Hello, Any orders we claim to have damage will have accompanying photographs of the items as they arrived.