Test My AllergyReviews of testmyallergy.com

4.0750 reviews
Medical Specialists
870 N. Miramar Avenue, Florida, Florida

Test My Allergy

About Test My Allergy

Who are we?Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.Testing you can depend onOur two labs that makeup our testing facility provide results based on two different testing methods: Blood sample: Uses the ELISA method which is scientifically recognised. Hair Sample: Uses bioresonance which is a complementary therapy (CAM).Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals.Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.Visit our websiteShop Hair TestsShop Blood TestsShop Our Pet Test

Test My Allergy (testmyallergy.com) has 750 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: testmyallergy.com
Website: testmyallergy.com
Category: Medical Specialists
Location: Florida, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Angela

Dec 23, 2023

Double Charged

My husband and I ordered a couples test from this company and they double-billed us. They have a chat feature on their business website so we immediately contacted them on it to get the extra charge refunded. At first, they acted like we didn't have an order. So, we gave them screenshots showing the order number and the price they charged. Then they said we had to email them for a refund. We emailed them and then they said it had to go to their finance department for a refund. We didn't have to jump through all those hoops for them to double charge us, so now we just want our money back. I left a comment on one of their ads on Facebook warning others to be careful purchasing anything from them. I wasn't ugly, but I stated the facts of how it has gone so far contacting them. How do you think they handled that? They blocked me on Facebook and that is all you need to know about them. I would strongly recommend not purchasing anything from them regardless of the sale they have going right now. We ended up spending more than what we would have saved and we are still dealing with them. Update 12/31/2023: We have not received a refund and I will update when we do. But, I would like to state, while we wait, that we did not order two couples tests since the company keeps saying that (in chat, in email, and now here). We had put one couples test in our cart, but we did not complete the purchase. We received more than one email from the company showing the 1 couples test in our cart, reminding us that it was there, and encouraging us to complete the purchase. It had a link in the email that we clicked and we completed the purchase. Upon completion, it showed we purchased 2 couples tests. I immediately used their chat feature to tell them what happened. During that conversation, I sent them the screenshot of the email (after they initially said we didn't purchase anything) and the screenshot of the completed order. At no time did I add anything else to the cart. I do not know if it was a glitch on their end or what happened, but we decided we wanted a full refund when the company first stated we didn't have an order at all and then kept persisting we ordered two tests when I know (and they know) what the email showed was in the cart. 1/4/2024: We received a full refund and we appreciate it very much. I am still blocked from them on Facebook and that is fine. The review stands here regardless. I gave them two stars now instead of just the one. Others need to know to be careful that what they think they are purchasing is what they actually purchase and what they are actually charged.

Response from Test My AllergyDec 27, 2023

Hi Angela, thank you for your review. I would like to apologise for the experience you have had. We pride ourselves on our excellent customer service available 24/7, so we are sorry we missed the mark on this occasion. I have reached out via TrustPilot to request more information about your order to best assist you. Alternatively, please contact the team at [email protected] and our team will be more than happy to assist. EDIT: Thank you so much for responding to our request for more information. I have looked into your case and I can see you placed an order for 2x couples packages rather than 1x couples package. Our team offered a refund for the unwanted couples package and priority testing on the other samples. Our correspondence shows you contacted our team via email 22nd December after our offices had closed for the festive period. Our team reached out yesterday, after giving our staff 4 days off for the weekend and to enjoy the festive period with their families, and you have requested a full refund due to the time it took to receive a response. Your full refund was passed over to our accounts team to process today, and you were sent confirmation of this via email from me. We would kindly ask if you could please update your review to reflect that our company has processed your refund request within 2 business days of you contacting us, and to reflect the resolution. EDIT 5th January 2024: Thank you so much for updating your review to reflect how the team has assisted you. While the email you received about the item in your cart did only include one test, when the order was made, there were two in the cart. Our web team completed a full investigation into this to ensure our systems were not causing additional items to be added to the cart and the report has come back to confirm this was not an error with our website. If you have any questions, queries, or concerns, please do not hesitate to contact me at [email protected] and I will be more than happy to assist. Donna Customer Service Team

About Test My Allergy

Test My Allergy (testmyallergy.com) has 750 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: testmyallergy.com
Website: testmyallergy.com
Category: Medical Specialists
Location: Florida, Florida
Listed on Five Star Index: 2026