TestMu AI (Formerly LambdaTest)Reviews of testmuai.com

The real-time browser testing is quite buggy. VMs loading to desktop and never starting browser, clicking and dragging to resize the browser window or devtools hardly works and is erroneous every single time. The overall experience using LambdaTest's real-time browser testing for desktop devices has not left me wanting more. I bought this as a cheaper alternative to BrowserStack - I should've just stuck with the gold standard and forked over the extra cash.

Terrible experience with support! Took them multiple attempts to explain a simple Multi-Device offering. Different explanations from different agents. And every time you ask a followup question - they just want to just on a call. If i had time for getting on calls, I would set up a call, not message your support! Chat support should know enough to actually answer queries instead of escalating every small question to a meeting.

Their service is okay but their customer service is pretty bad.

Their pricing page claims 60 mins/month with 6 sessions of browser testing of 10 minutes each for the free tier. I signed up today, log in and get kicked out of a test session after just 1 minute and it tells me I only have 2/3 sessions left. Try it again, same happens. Ask on live chat and they say they've changed the free service to only do 3 sessions of 2 minutes each (NOTE: it only gave me 1 minute) and that they would be updating the pricing page. I can see another review from someone last week saying that the free tier had changed - does a company honestly just "forget" to update its pricing page after such a major change in offering?