TestMu AI (Formerly LambdaTest)Reviews of testmuai.com

Impossible to cancel. We've been a customer since it has been Lambdatest. Now i've been trying to cancel our subscription for more than a week already. Impossible via the website, only via customer service, but even this process doesn't work properly. I can only advise against it.

Horrible company, the did a tricky way to charge annual plan with just a click and not option to skip it. Then never replied to my emails. they are a scam.

Garbage predatory company. Ignores its users. Constant spam. Won't allow me to cancel my account. Keeps billing me monthly despite repeated cancellation requests.

I joined the session expecting to learn something useful, but it quickly turned into one long sales pitch. Almost every topic eventually led to an upsell. Instead of sharing practical tips or genuine insights, most of the time was spent promoting paid plans, premium features, and additional services. It felt less like a webinar and more like a 45-minute advertisement. If you're going to market it as an educational event, then actually teach people something like others. Don't waste attendees' time by disguising a sales presentation as a learning session.

Testmu AI uses a very questionable subscription system. They charged my card for a subscription that cannot be canceled from the account dashboard. The only option is to contact support, but they simply don't respond. This makes it impossible to cancel before the renewal, while they continue taking your money. Avoid this service if you don't want to risk being charged without a real way to cancel your subscription.

In my experience, a significant amount of workplace politics was driven by VPSharma, who appeared to have considerable influence within the organization. Opportunities and support often seemed to favor those who agreed with his views, while employees with different opinions faced challenges. Several team members felt that they were treated unfairly, and there were concerns that internal politics were being used to sideline or push out certain employees. Although the co-founders seemed aware of these issues, no meaningful action was taken, possibly because Nitesh was responsible for handling critical work and managing important functions within the company. At the same time, the Customer Engineering team was already operating with limited manpower, making the situation even more difficult for employees. Concerns raised by team members were often met with generic responses rather than concrete solutions. A healthy workplace should encourage transparency, fairness, and diverse viewpoints rather than rewarding only those who agree with influential individuals.

This company has designed its control panel with numerous upgrade buttons which can be accidentally clicked. In itself, I have no complaint with that, although it is strange to have so many of them. What is wrong, however, is that after accidentally clicking any of the upgrade buttons, rather than seeing another screen that tells you how much this so-called upgrade is going to cost you and asks you if you want to verify it, it just immediately hits your credit card! You're charged without any idea of what you have paid. I had to write three or four letters to various customer service people and the sales people before they refunded my money for a whole year upgrade that I accidentally clicked on a button that charged me over $300. Totally by accident, because I have the freaky location of these upgrade buttons all over the website, with no subsequent follow-up screens explaining what you're about to pay for. Very sleazy. I will certainly never buy from them again. What a disturbing experience that was.

I tried to test something. I go through the usual sign-up process. My free trial expires after two minutes! They want me to sign up for a year!! A little later, I get a phone call. They ask me about my trial. I tell them it was ridiculously short. They say I can have a week free. I say that would be good. They say I would need to commit to a 15-20mins phone call with them to get the free trial. It's like timeshare sales in the 1980s. I tell them how ridiculous that all is and before I finish, they have hung up the phone. In case you thought the line might have dropped inadvertently, you'd have to assume they would call me back again if that was the case. They didn't.