Jessica H.
Don’t reward
I’m still waiting on my rewards for 3 games 9 levels. I’ve contacted the email address no response. 3177780507
Testerbuddy is listed under Gaming.
Testerbuddy (testerbuddy.com) has 80 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Jessica H.
I’m still waiting on my rewards for 3 games 9 levels. I’ve contacted the email address no response. 3177780507
Alice W.
This is the second time this happens. I have lost 15€ with this app, one was because they changed the payout points required on the PayPal option but I saw an Apple Pay one where I thought they send you the money to some apple account, but it turns out it was only money to spend on the Apple Store not real money, and if you make a mistake you just lose the points that take months to obtain. And today I finally gathered enough points to get a 5€ payout but I put the email wrong with outlook instead of Hotmail, however it said that it had still been sent to my email even though that email doesn’t exist, simple as that. So I messaged them to see if I could change the email or something because that payout hasn’t been sent anywhere, it’s in limbo now. And they refused to let me by saying something about their anti fraud policy, even though this email doesn’t exist, they wouldn’t be able to find it or send anything to it, and the app should detect that. Or if someone mistakenly inserted an old email they no longer have access to there should be ways of helping them. Anyway I won’t be losing anymore points with them as I’m uninstalling, they support system is terrible and as an app they should do better
Philippa S.
Same as some of the other reviews. Got some smaller payouts but awaiting a response for a bigger payout and no answer whatsoever despite multiple emails. Save your time and try one of the other tester apps
Aimee
Have previously received payouts no problem but not any more. I have tried to receive £50 since Friday 4th April for completing 5200 levels of a game. And it has just been showing as payment ‘processing’ since then, I have sent screenshots and 3 emails all which have been ignored. They may pay you a few times to lure you in it seems, so unless you want to waste weeks of your precious life playing levels of a game that is quite boring then AVOID like the plague
Ashley J.
Always had a good experience with this app. Never had any issues with cashing out. I've used Paypal and Amazon Vouchers, always received promptly. Some of the games are a bit time consuming to get points, but I've never really minded as I just play whilst watching TV. Probably cashed out about £60 in the past 8 months.
Anto
Ho richiesto un voucher Paypal di 16€ che non è mai arrivato, ho già aperto 6 ticket e rispondono sempre che è stato inviato alla mia mail ma non è vero: non è mai arrivato nemmeno nella spam e anche dalla loro app non risulta mai spedito. Direi che sono poco affidabili e questa è una bella scusa per non pagare
Antonella N.
Aggiornamento: hanno risposto che il voucher è stato inviato alla mia mail ma io non ho mai ricevuto nulla e l’invio non risulta nemmeno nella lista dei pagamenti sulla loro app, pertanto è chiaro che non sia mai stato inviato. Nonostante tutto ciò continuano dopo numerosi ticket a non riconoscermi i 16€. Ho richiesto un pagamento su PayPal di 16€ che non è mai stato processato ma le monete sono state detratte dal mio conto.ho già aperto 4 ticket dimostrando che le monete mancano dal mio conto e che il pagamento non è stato fatto ma non ho mai ricevuto risposta
Kirsty W.
Have used in past no problems. However now vouchers aren’t being received and just being shown as still processing . Customer service never replies!