Libby H.
Customer Service
Was brilliant most of the time, until it come to customer service, emailing them is a nightmare as they don’t reply back, and if they do, it’s to say they are investigating and then you won’t hear off them again. I had a problem with two gift cards pending since May this year, still haven’t received them, sent over 15+ emails and still barely an answer, only two to say they were investigating and that was months ago. Been pretty lucky other times with other gift cards, but customer service is horrific