TestDepotReviews of testdepot.com

I met with Dr. Spangler in January and was informed that my red blood cell count was high. Because of this, I was advised to undergo therapeutic phlebotomy. I searched extensively in my area but was unable to find a provider willing or able to perform the procedure under my circumstances. Naturally concerned about continuing treatment with an elevated red blood cell count, I attempted to contact Dr. Spangler at his practice for guidance. The response I received was incredibly unprofessional. His secretary told me not to contact him there and hung up on me. I was a patient attempting to reach my physician regarding a legitimate medical concern, yet I was treated as though I had made an inappropriate personal call rather than contacted a doctor’s office about my health. It then took weeks to receive follow-up through the appropriate channels at TestDepot. Because of my concerns, I stopped treatment for a period of time. TestDepot continued contacting me about completing labs, but nearly seven months passed without me proceeding with treatment. Then, unexpectedly, my card was charged again. I contacted TestDepot immediately and explained that I was not proceeding with treatment at that time because of my medical situation. I requested a refund. Their response was essentially that I needed to complete my labs and that they would not refund the charge because the payment covered more than medication, including labs and other services they had arranged. Rather than continue arguing over the charge, I ultimately decided to complete the labs and receive the prescription I had been charged for. But I will not be returning afterward. My experience left me with the impression that TestDepot operates more like a high-volume men’s clinic than a medical practice built around ongoing patient care. When I had a legitimate concern about an abnormal lab result and needed guidance from my physician, getting meaningful follow-up was difficult. Yet months later, charging my card and enforcing payment happened without hesitation. For me, that says a lot about the priorities of the business. Patients undergoing hormone therapy need accessible medical guidance, particularly when abnormal lab results arise. Based on my experience, I did not feel that level of care was provided. I will be finding another provider.

This company shows little concern for patient care and provides low-quality testosterone. Ultimately, you get what you pay for. You’re better off spending a bit more with a provider that offers higher-quality products, better service, and care from a properly qualified doctor.

The service is good at first, but they dont tell you that they will continue to bill you even if you dont want to renew. Then won't refund your money. Buyer beware.