TeslaunchReviews of teslaunch.net

Ho ordinato due kit di tappeti per Tesla il 2 ottobre ancora non ho ricevuto niente ed un pacco è ancora in attesa di spedizione 23/10/2025 tempi biblici

Do not buy from these guys I ordered a product and it didn’t work and I’ve been trying to contact them for weeks. No one responds to anything. I’ve tried the chat. I’ve tried the WhatsApp they’re after sales care is absolutely ridiculous.

This place is a joke... sent the wrong item and I have been trying to contact them for a month!!! I encourage you not to waste your time. Unacceptable

Criminals stole my money and never responded.

I ordered some items on July 31, 25. After about a week of no updates on order fullfillment, I emailed their customer service. They informed me the items were backordered and they hope to be able to fill the order soon. They offered a 10% discount for the trouble. I finally received a tracking number on 8/18/2025 from ChinaPost. The shipping was extremely slow. Today is 9/7/2025 and the last update occurred on 9/3/2025 showing it was leaving the American Transport Center. I am assuming the package is being transferred to the USPS based on other reviews. Needless to say I'm pretty frustrated with the delays after being "spoiled" by Amazon shipping and delivery. I know this is a first-world problem but please think twice before ordering through Teslaunch unless you are ok waiting over a month for your order.

The most pathetic thing i have ever ordered. Nothing like product photo. Just a piece of garbage. Complete scam web site. Dont waste your money

They will use the worst courier and the courier and teslaunch will never responded to you. My product is missing.

Teslaunch is a drop-shipping from China. They don't disclose hidden customs fees, defective product, partial refunds, and now I’m being penalized for processing fees. Avoid. Avoid. Avoid Update: I originally posted that the floor mat arrived with deep, permanent creases due to poor packaging. Despite their instructions to reverse folds and apply weight, absolutely no improvement occurred. I insisted on a full refund and a return shipping label. Their latest response? They refunded only partial paid, deducting Visa processing fees. That’s unacceptable and illegal. Now I’m expected to absorb those costs even though the product was defective. I’ve tried resolving this amicably, but after innumerable efforts from my side. I’ve escalated my complaint to relevant authorities and will continue to hold them accountable. It’s best to avoid Teslaunch. Their practices are highly questionable. Instead, consider using Aliexpress, which offers better service and products at lower prices. Full story: I placed an order through Teslaunch’s Danish website, expecting a local purchase. Instead, after a long wait, I found out the product was shipped from China, resulting in unexpected customs fees that were never clearly disclosed before checkout. When the item finally arrived, it was unusable, the floor mat was full of deep creases from poor packaging. I followed their instructions for three days to “reverse folds” and apply weight, but there was zero improvement. The mat is still in the same damaged condition as when it arrived. Despite this being a clear product defect, Teslaunch refused to provide a prepaid return label. Instead, they insisted I pay for expensive return shipping to China and implied it wasn’t their responsibility. From my perspective, they are trying to pass the consequences of poor manufacturer selection and bad packaging directly onto the customer. Communication was slow, and responses avoided the core issue. Their 30-day return policy is misleading if defective items still leave the customer paying for international return shipping. If you value product quality, transparency, or fair customer service, I recommend avoiding Teslaunch.