teslaacessories.comReviews of teslaacessories.com

Great product and excellent after sales support.

I have purchased several items from them and all are great. The Tesla door lights are the most fun! They are a little delicate are tricky to put in. Mine fell apart,due to a heavy hand. They immediately replaced them with an apology. Very impressive. I look forward to purchasing more items.

Post sale service is great. Contacted support and got back to me immediately and resolved the issue.

Good quality products Better aftersales communication

Apart from a obvious domain name grammar error (which I didn't noticed up to this point), it worked fine. Some waiting time. But that was expected (not local seller).

I bought a Tesla accessory and through no fault of either party it didn't fit. Tesla models and years and exactly what parts they have on them can be very confusing. Even-though their official policy is (I believe) that return shipment is the responsibly of the buyer, they issued a return with free shipping, and were very responsive throughout the whole process. I have since found an alternative approach to my accessory need, but the experience with TeslaAccessories.com for me what one worth recommending. Chloe in particular was very helpful.

I ordered floor matts for my Tesla 3 from teslaaccessories.com. I didn't know the company and had no references for it but the product looked good, so I took the chance and ordered 14/9/2023. The order was expected to be delivered on 28/9/2023, but it wasn't. I tracked the package and it seemed still to be in transit so I waited a few more days days. A week later and still no package so I started to worry, so I contacted the customer service where I was reassured the package was in transit. After some worried mail exchanges, I finally got the package on 11/10. The matts were great made of a nice, lightweight material, with perfect fit and easy to clean. Great product! I recommend teslaacessories.com. George, Greece

I took a chance to place an order on accessories for my Tesla Y. I was hesitant at first because no one has given a review on this China based company. My first package arrived Denmark 8 days after I placed the order. Their quick delivery and very good tracking app impressed me that I decided to order more items. On my 2nd package, I came across some quality issues on 3 items - trunk dividers, car charger bag and electric phone holder. I raised a complaint with their Customer Service on 06 Sep, Wednesday. I got a response the next day. After sending proof of the unsatisfactory items, a refund was processed on the 4th day, Saturday, and the money was credited back to my account on the first banking day. I'm a very satisfied customer and would highly recommend this company for their professionalism.