tesery.comReviews of tesery.com

Response from tesery.comJan 8, 2026

I understand how frustrating it is to see your package "stuck" at the point of origin for over a week, especially when you’re eager to receive your order. When a tracking status shows a package is still in China after several days, it usually means one of three things is happening: Awaiting Export Clearance: The package is in a queue at a major shipping hub (like Shenzhen or Shanghai) waiting for customs to clear it for international departure. Consolidation: The carrier is grouping multiple orders together to fill a cargo container or flight, which can sometimes cause a 5–7 day "pause" in tracking updates. Tracking Lag: Often, the status won't update again until the package physically lands in your country and is scanned by your local postal service or courier. Thank you for the order information you left. Our customer service staff has sent you the logistics status of your order by email. Please check it in time. If you have any questions about the order, please feel free to contact our customer service email [email protected] and [email protected] at any time.

Response from tesery.comJan 7, 2026

Thank you for your message. Our customer service staff have checked the logistics status of these two orders and will send the relevant information to your email. If you have any further questions in the future, please feel free to contact us via email at [email protected] and [email protected]. We will do our best to offer assistance. Thank you again for shopping on our website.