g D.
Great customer service
I needed to return an item and replace with a bigger size. It was handle promptly and professionally,

Committed to providing you with high-quality Tesla accessories and exceptional customer service!Tesery provides a high quality parts shopping platform for every Tesla owner to ensure consumer rights and product quality. By centralizing all Tesla high quality accessories together, it allows all owners to quickly find the various accessories they need in one place, thus avoiding the high shipping costs, time costs and different quality of buying different accessories from different places. We help every Tesla owner improve their car experience, create a simple, intuitive and guaranteed shopping experience for users, and open up a comfortable and personalized green "Tesla lifestyle".
tesery.com (tesery.com) has 448 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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448 approved reviews, newest moderated first
g D.
I needed to return an item and replace with a bigger size. It was handle promptly and professionally,
Miguel D.
Comprei umas fitas para tapar os cromados do meu tesla, primeiro os cortes pareciam a tesoura, segundo a medida não estava correta , o cromado ficava a mostra na mesma
Cassie S.
Exactly what customer service is, they were friendly and followed up on an item that was not what I thought I ordered. The other items ordered were intact and on time. Will order from them again.
Huseyn A.
Everything
james W.
Toook way too long to ship until I had to ask them where's my order then they shipped in. 30+ days
Response from tesery.comJan 12, 2026
I am sincerely sorry for this experience. Waiting over 30 days for an order to ship is completely unacceptable, and it is even more frustrating that it took a follow-up from you to get the process moving. It sounds like your order may have been caught in a processing error or a stock discrepancy that wasn't flagged by our system until you reached out. You shouldn't have to "remind" a company to send you the items you paid for. Since we failed to meet our shipping promises and caused you such a significant delay, I would like to do more than just apologize. Because of the 30+ day wait and the lack of proactive communication, I would like to offer you a partial refund on your shipping costs or a discount on a future order as a gesture of goodwill.
Fran
Say that you are a responsible seller. I received my order for headlights in record time, unfortunately one of them did not work well but they took care of my case very quickly. I feel the English translation
Jan Z.
Even though, I wanted to return the roof rack, not because it's defective but I do not wanted it anymore, their return policy says I have to pay shipping which is a lot and unexpected. They worked out with me to keep the product as it doesn't make sense to pay high shipping cost.
OLIVÉR P.
All the devices purchased here work great and are easy to install with the help of excellent customer service. (Video installation films) You also get special assistance. For example, I put too many consumers in the car and it became overloaded. I reported this to Tesery, who found another point in the car, solving my problem. All decorative elements and steering wheel covers are beautiful and precise. Everything arrives undamaged and quickly, even though I order from far away. I sincerely recommend Tesery to everyone!