TerrysfloristReviews of terrysflorist.com

Not local. Free delivery. Chose flowers, entered delivery address, wrote out card, entered my info and credit card info. Review of order $18.99 service fee added. I email the company. Emailed to Sara, but Ca Carl signed the email explanation. They are charging customers their cost of doing business. Here is their response: We hope this email finds you well. We would like to inform you that service fees apply to all delivery orders (as it goes towards the day-to-day running costs of our development and is used to cover for the cost of hazard pay for our employees, items such as buildings insurance, maintenance, repairs, etc.). The service fee is always disclosed to our customers whether ordering online or over the phone with one of our sales representatives. On our website when placing an online order, once you enter your credit card information it takes you to a page with a summary of the order which discloses the service fee, taxes and final price that you are agreeing to pay. Thank you so much for your understanding. Best Regards, Carl

Scam!!! Not a local florist. Scamming the whole country. Extra fee of $19 drives up price at the end of transaction. Flowers never delivered. Then call center said they had to investigate for 48 hours before making anything right. Never order from them!

Placed n order this morning for today’s delivery. I even had the lady check to make sure they had the plant I wanted delivered and was assured it wasn’t available along with it being delivered today. I specifically asked them if they were located IN Payson, UT and they said they were… this evening I checked with my dear friends who lost their daughter yesterday, to see if their plant had been delivered. NO. I contacted Terry’s Florist and they admitted it had not been delivered because they didn’t have the plant in stock! HORRIBLE… I’ll be watching for my refund and if it doesn’t come, I’ll be getting my credit card company involved to get it back. AVOID THESE SCAMMERS…

My mother attempted to purchase sympathy flowers for my wife, whose mother recently passed away. After ordering flowers several days ahead of time through Terrysflorist.com she was contacted on the day of delivery, mere hours before the flowers were due to be delivered, to be advised that they had no flowers available at all, due to a supplier issue. Such a scam, and such a horribly cruel one at a time when even a small gesture could have meant the world to someone who is genuinely hurting.

should of read reviews 1st. website reads 45% but does not state that is already off the listed prices. free freight is a joke. They charge you a 18.99 service fee. .website misleading Not the 45% off as advertised and $18.99 "service fee" never again. Sent sympathy flowers hopefully they at least get what I over paid for. Will not ask the person the flowers were sent to as I feel that would be rude.

Ridiculous! I placed an order and they canceled it because they had no flowers or plants. What florist doesn't have flowers?? Skip this one!

TOTAL rip off. Not the 45% off as advertised and $18.99 "service fee" for employees salary and building upkeep. These things are the cost of doing business and should not be pased on to your customers. Or is the $18.99 really in lieu of the "free" delivery??? Very dissapointed....will never use again

Ordered flowers for a funeral. No flowers were delivered.