Terra KaffeReviews of terrakaffe.com

I bought the Terra Kaffe Demi in Forest Green. The machine arrived well-packaged and setup was simple. I use dark roast beans to make Americanos. The Demi is highly customizable and a joy to use. This was my first espresso machine purchase and I am happy I bought the Demi!

I have trusted Terra Kaffe with my morning (and afternoon) cup of coffee for over 4 years now!! I started with the TK-01 and loved it! I passed it onto my mom recently and upgraded to the Demi. My espresso is smooth and fresh every brew! Customer support is also very quick to respond when you have a question! I always recommend when a friend asks me about my machine! 10/10

I replaced my old single serve self grind machine with the Terra Kaffe Demi. There was a small learning curve and when I reached out to Terra Kaffe, they helped me in a timely manner. I’ve been enjoying fresh coffee every morning and extremely happy with my purchase.

Long time Terra Kaffe user/owner. My TK-01 lost all power. I already had it in for one repair and decided to just get a new machine. My Demi should be here shortly! After owning the TK-01 and not using the milk attachment, I think the Demi will be just perfect. Customer service was great and ultimately helped me make the decision to just purchase a new machine.

Got the Demi over the summer. Great machine, reliable and makes amazing coffee! Had a question to follow up on a second order I did and they responded super fast. Very glad with the customer service.

’ve been a Terra Kaffe customer since 2022 — my original TK-01 was a gift from my brother and it lived on my counter every morning for years. When it finally started having issues, I reached out to Terra Kaffe and ended up upgrading to the TK-02. There was a small hiccup with how the trade-in pricing was applied, but once I raised it, the team took ownership, escalated it internally, and made it right in less than 24 hours. That kind of follow-through is rare. The TK-02 is beautiful and I’m looking forward to it becoming part of the morning routine the way the TK-01 was. Grateful to still be a customer.

I bought a TK-02 almost 2 years ago. I have had to reach customer support on 3-4 occasions and they were always prompt to answer and help me resolve issues. From minor questions on how to unclog a line to having to ship the machine over for a screen repair. They walk you through every step, follow up with you during and after the case, and ensure one receives proper care. These are not cheap machines but the product quality is superb. I am a coffee lover and wanted a machine that will keep me always wanting for a next cup. I have friends who now come and visit for coffee time instead of us going out to a coffee shop. The price to value is there and the support backs it up. It’s a large investment on a coffee maker if we were to compare to a simple drip coffee, but it is now that for a coffee lover, is worth every penny.

I recently purchased the Terra Kaffe Demi and I am really enjoying the machine. It's very well designed, looks great on the counter and brews exceptional coffee. I have also had the chance to interact with the customer service team about a quick question, and they could not have been more prompt and professional with their response. They also appear to be real people, responding in a friendly and professional way that makes me feel even better about my purchase. Highly recommend.