Terra KaffeReviews of terrakaffe.com

I am the proud owner of a Cloud Demi!! It’s fabulous! I love my robust Italian coffee each day! Thanks TK - you made my day delicious in every way! John -

We have had our TK01 for four years with heavy use. Averaged 10-20 cents per cup of coffee for the machine. When we had trouble, customer service was prompt and professional in resolving the issues. I have just purchased our third machine (TK02) and look forward to long use.

Can’t recommend this coffee machine enough. I used Marzocco at work and it’s hard to find better machine to be honest ! But I researched a coffee machine for my home easy to use without making a mess and found Terra kaffe 02 Amazing coffee every time! The app is super easy to use and lets you customize everything — temperature, volume, strength — so each cup is exactly how you like it. We use quality beans, and the consistency is amazing. Plus, if you use beans from Terra Kaffe webside which they have so many different companies, the QR code feature dials in the perfect settings automatically. Honestly, we don’t buy coffee out anymore. Every drop of coffee can be custom the way you love… And the funny part now is when we travel the first thing we say to each other is “ can’t wait to be home to have our coffee! “ If you hesitate to buy it ? Really? go head ! you won’t drink coffee anywhere outside home !

I had the great privilege of dealing with the Terra Kaffe customer service when dealing with a problem with my previous machine and ordering a renewed TK-01. The support team was with me every step of the way, and would reply to my emails quickly. They always told me not to hesitate with any questions or concerns, and seemed genuinely happy to help me out with this process. 10/10 would recommend working with the troubleshooting team as well as purchasing from Terra Kaffe for anyone with any interest at all in coffee!

I ran into an issue with my TK-01 and contacted customer support. They got back to me quickly, shared clear video instructions, and walked me through recalibrating the machine. The experience was outstanding—their customer service made me appreciate my TK-01 even more

I was on the waitlist for the new machine for a while! When I finally got it, it was awesome. Less than a month or so in, it started falling apart. It looked like it was going to explode. Thankfully it was still under warranty. I sent it in, they fixed it and all was good. And then a few months goes by and now it won't turn on. And no warranty. I have a $2,000 counter ornament now.

I had the 1st generation TK and loved it. When they released the TK2 with the Drip option and over the air updates, I knew I had to purchase. All my interactions with their CS team has always been pleasant. Responses are timely and resolutions are top tier. I recommend the TK2 to all my friends and family.

I have the TK-02 and I absolutely love the espresso and drip coffee it produces. I had to do some troubleshooting when I first used the machine, but the team at TK helped me fix the issues. My biggest gripe with the machine is the milk frothing really is not too good, and I got a separate frother for better textured milk