Laura H.
The phone calls were constant before…
The phone calls were constant before the campaign begun to ensure we were on board. Once our CC info was given and the art work was shown, and the kiosk was placed; no further calls were attempted to show us on how our campaign is reaching those we are trying to target. No demographics on who was being reached, how many daily/weekly/monthly scans. The terraboost IG showed a low quality "welcome" image that didn't link to us or our page, nor explained to anyone viewing the graphic what type of service we provide and was, overall, very bland. The idea of what they are producing is there, but for the price they are charging, it should be more than a one time post, and a 2 hour art work concept that is generated with AI. Disappointed overall, as not a single lead was found throughout this 6 months. If they're going to be a marketing firm, the should actually market the product the clients hire them for. Never again.
Response from Terraboost MediaMar 5, 2025
Hello, Thank you for your feedback. We apologize for the lack of follow-up and the disappointing campaign experience. Your concerns are important to us, and we’d like to make this right. Please contact us at (877) 837-7210 so we can address your issues directly. Best regards, Terraboost Media


