TenfoldReviews of tenfold.com

Tenfold’s solution allows companies to dig deep into their business history and aggregates all data, including sales, service, and marketing, and provides a unified view of the customer that users can access in real time. All contact points and interactions with customers are captured back into their existing CRMs, such as business call, email, text, and chat, reducing the need for manual data entry.The product aims to solve the problem of callers needing to provide account information over and over, or long waits while reps take time to look up basic information.With Tenfold, anyone interacting with a customer can easily access a unified view of previous engagements, actions, and conversations among other things with that particular customer, enabling them to make prompt responses and decisive actions to ensure customer satisfaction, more business opportunity, and improved business growth.Tenfold integrates with many CRMs and phone systems, including Salesforce, Microsoft Dynamics, Avaya, Cisco, and Genesys.Improve Customer Satisfaction & Customer Experience• Immediately recognize callers with inbound/outbound screen-pops• Reduce Average Handle Time (AHT)• Complete context at your reps fingertips• Streamline case management and data capture workflowIncrease Productivity• Click to Call• Automatically log calls• Eliminate Manual Searching• Notes, Next Steps & Dispositions• Streamline Workflows• Support Blind & Warm Transfers• Support Custom Objects, Cases, Opportunities

Tenfold (tenfold.com) has 20 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as

tenfold.com

Website

tenfold.com

Category

Sales & Marketing

Location

Austin, Texas

Listed on Five Star Index

2026