TenfoldReviews of tenfold.com

Horrible customer service from the Tenfold manager of our small business website build. We paid a price for the website build that included components requested for the service we are marketing. During the built the manager stated additional money is required for items that are included in original contracted amount that was paid. He spoke bad about the salesperson stating the salesperson didn't know what he was doing when he included in the contract items the manager is now asking additional monies for. We paid an additional price for hosting and content when the salesperson said it was included. We wrote the content ourselves so actually we paid for them to proof read and correct grammatical errors. The manager then stated additional monies is needed for tracking payments when the paid contract included payment integration. We are a small woman owned start up. This person is a horrible representation of TenFold web design Co. I requested to speak with his manager but he refused. May be 1099 not W-2. He should be trained how not to be rude and condescending to start up low budget businesses.