RAJ KUMAR M.
Very good experience
Very good experience
Response from tempramed.comJan 15, 2026
Hi Raj, Thank you for your feedback. We’re glad to hear you had a very good experience, and we appreciate you taking the time to share it.

Protecting medicationsin order to save livesProviding "Last Mile" control and management solutions for all injectable and temperature sensitive pharmaceuticals.
tempramed.com (tempramed.com) has 282 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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RAJ KUMAR M.
Very good experience
Response from tempramed.comJan 15, 2026
Hi Raj, Thank you for your feedback. We’re glad to hear you had a very good experience, and we appreciate you taking the time to share it.
David
Great product, keep my insulin safe when travaling!
Response from tempramed.comDec 25, 2025
Hi David, We’re really glad to hear the product helps keep your insulin safe while traveling. Wishing you many safe and stress‑free trips ahead, and we’re here anytime you need support.
Michael T.
I ordered 2 of their pen coolers and unfortunately my flex spending didn't approve the purchase so I returned both items and sent them confirmation of company receiving and signing for the return package and now I'm still waiting on my refund and my flex spending has been closed
Response from tempramed.comDec 25, 2025
Hi Michael, Thank you for sharing your experience and for your patience while this was being sorted out. We are very sorry for the stress this situation caused, especially with your flex spending account and the timing that you received the refund, which was not in our hands. As requested, your order has now been fully refunded, f you have any further questions or need additional documentation, please feel free to contact us directly at [email protected] so we can assist you promptly.
Kathleen M.
Purchased the Vivi Cap as a gift. The product was defective, which was not discovered until the person attempted to use it for travel several months later, but well within the warranty period. I contacted the company by phone and provided all the info I was asked for. Long story short: four months and counting of multiple phone calls and myriad emails, each promising imminent resolution. Finally today I was told to contact Amazon to try to get a refund from them. It was outside the window. Still no satisfaction. No questions answered. Just a run around. I even contacted the CEO’s office No reply. Buyer beware. If a problem arises, you will not be helped.
Response from tempramed.comDec 25, 2025
Hi Kathleen, Thank you for sharing your experience we are truly sorry for the delays and frustration you encountered while trying to resolve the issue with your VIVI Cap, especially since it was a gift meant to help with safe insulin travel. Your feedback helped us complete the return and replacement according to our protocol, and we are glad we were ultimately able to resolve this to your satisfaction. We are also reviewing our internal procedures to ensure that future warranty and replacement cases are handled more smoothly and with clearer communication from the start. Your trust is very important to us, and we truly appreciate you bringing this to our attention.
Kammy
Great price, fast shipping. Good quality. Peace of mind insulin is good.
Response from tempramed.comDec 25, 2025
Hi Kammy, Thank you so much for your review and for choosing our product to help protect your insulin. It’s wonderful to hear that the price, shipping, and quality met your expectations and that our product gives you peace of mind about your insulin.
Sandy W.
I’ve been a diabetic for more than 35 years. You can only imagine how it was keeping my insulin at a certain temperature. Until I found the VIVI Cap. I don’t have to worry anymore. I have purchased several for friends. I know it has also changed their lives. Thank you so much!!
Response from tempramed.comDec 25, 2025
Thank you so much, Sandy, for sharing your story it means a lot to hear that VIVI Cap has taken away the worry about insulin temperature and that you’ve even chosen to purchase several for friends—what a wonderful way to support others. Your trust truly inspires us, and we’re grateful to be part of making life a little easier for you and those you care about.
larry
Excellent product
Dan
I now need less insulin.