tempramed.comReviews of tempramed.com

Response from tempramed.comOct 20, 2026

Muchas gracias por tu reseña!

Response from tempramed.comOct 7, 2026

Hi Kathryn, Thank you so much for this wonderful review! We especially love hearing that VIVI Cap has earned your trust and is convenient enough to fit right into your fanny pack with everything else you need. And knowing that you chose to send two to your son as well means so much to us. Helping people with diabetes protect their insulin simply and confidently, wherever life takes them, is exactly why we created VIVI Cap. Thank you for becoming a believer and for sharing your experience!

Response from tempramed.comSep 15, 2026

Thank you for taking the time to share your experience. We are very sorry that the initial support process was frustrating and that it took longer than it should have to reach a member of our team. That is not the experience we want for our customers. We are glad that once you connected with our customer service team, the issue was handled quickly and your replacement was arranged within a few days. We truly appreciate your patience, your recommendation of VIVI, and your confidence in us to order two additional VIVI Med units. Thank you for giving us the opportunity to make things right.

Response from tempramed.comSep 4, 2026

HI Santiago, Thank you so much for the wonderful review and for choosing VIVI Cap for your trip to Vietnam! We are delighted to hear that you appreciate the quality and peace of mind it provides. One important benefit of VIVI Cap is that its temperature protection works continuously without batteries, charging, ice, or refrigeration. The passive technology is always working to help protect your insulin from damaging temperature extremes wherever your travels take you. We hope you have an amazing two weeks in Vietnam and enjoy the freedom of knowing your insulin is protected while you are on the go!

Response from tempramed.comAug 30, 2026

Hi Geoff, Thank you so much for your 5 star review! We’re delighted to hear that VIVI Cap performed so well for you during the UK heatwave. Knowing that your insulin is protected from damaging temperatures can take away one more thing to worry about, and that’s exactly what VIVI Cap is designed to do. Thank you for sharing your experience, and we wish you continued peace of mind wherever you go!

Response from tempramed.comAug 20, 2026

Corey, Thank you so much for your 5 star review. We’re very happy to hear that VIVI is doing exactly what it is designed to do and helping make life with diabetes a little easier. We’re sorry that your delivery took longer than expected, especially after you selected expedited shipping. Our deliveries are handled by independent third party carriers, so unfortunately transit times are outside our direct control. We completely understand the frustration when a delivery does not arrive within the expected timeframe and appreciate you bringing this to our attention. Thank you again for choosing TempraMed and for sharing your experience.

Response from tempramed.comJul 15, 2026

Dear Judy, Thank you so much for your wonderful review and for sharing your experience. Hearing that you've trusted your VIVI Caps for years means a great deal to us. As someone living with type 1 diabetes, we understand how essential it is to have confidence that your insulin is protected wherever life takes you. We're honored that VIVI has become part of your daily routine and even your emergency preparedness. We're also excited to hear about your new Beta Bionics pump, and it makes perfect sense to keep insulin pens as a backup. If you're now using insulin vials as well, VIVI Med is designed to provide the same trusted temperature protection for vial users. Thank you again for your kind words and for being part of the TempraMed family. Wishing you continued health, confidence, and safe travels with your medications.

Response from tempramed.comJun 21, 2026

We are so glad our team was able to respond quickly and make the process easy for you. Providing fast, caring, and helpful support is very important to us, and it means a lot to know that this was your experience. Thank you for choosing TempraMed and for taking the time to share this.