Dude
I was trying to return two items and…
I was trying to return two items and the return process was extremely time-consuming. Not very happy that I have to pay Shipping to return When the website said moneyback guarantee.

Protecting medicationsin order to save livesProviding "Last Mile" control and management solutions for all injectable and temperature sensitive pharmaceuticals.
tempramed.com (tempramed.com) has 282 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Dude
I was trying to return two items and the return process was extremely time-consuming. Not very happy that I have to pay Shipping to return When the website said moneyback guarantee.
Dave
Quick delivery, items just as described!
MCM
Good (albeit pricey) product. Fast shipping. Only smaller issue was that TemperaMed somehow managed to instruct DHL to send the shipment to an incorrect address (different from what was on my order confirmation). However, I managed to get DHL to deliver to the correct address, so it all ended well.
Response from tempramed.comJul 10, 2024
Great to hear it all worked out and the important fact is that your insulin is protected and you are pleased with your purchase.
Kerby
User-friendly, punctual delivery, and appropriately packaged. As advertised.
Marie P.
I bought two of the Vivi caps and they stopped working correctly the very first day. I just thought it was me and I’ve tried sending them back but not getting any response and I’ve had three vials of insulin go bad because of your cats they don’t work.
Rick E.
I travel a lot and find the VIVI cap to be the most convenient method available to keep my insulin safe no matter what temperature range I may find myself in. And it removes any concern I have with “is my insulin safe”. I have one for bolus and one for basal. The units are quality made using space age materials and technology. I have found Tempramed to deliver a high degree of customer service by doing what they say they will do including quick delivery and follow through after ordering.
Elayne S.
This is a marvelous company that’s a step above others in diabetes care. It takes the guesswork and worry away from how to keep your insulin at the correct temperature. They are wonderful to deal with and make customer service a priority.
Response from tempramed.comMay 5, 2024
Hi Elayne, Thanks for sharing! Our customers are of the utmost importance to us and we are always happy to hear that VIVI Cap is helping your lifestyle.
Steve
I have purchased three of these over the years just got my new one the other day. These are a awesome product