Logo C.
i recently switched from twilio and i…
i recently switched from twilio and i had a wonderful experiance. customer support is excellent

Telnyx is a global connectivity platform delivering carrier-grade communications and advanced Voice AI on a private, cloud-agnostic IP network. Its Voice, Voice AI, Messaging, Numbering, Video, Wireless, Fax, and Identity solutions are powered by intuitive RESTful APIs and its award-winning Mission Control Portal. From AI-driven virtual agents and automated call workflows to feature-rich contact centers and in-app communications, Telnyx tackles real-time interaction needs at every scale—with 24/7 in-house engineering support. As an internationally licensed carrier, Telnyx provides secure, high-fidelity connectivity while democratizing access to next-generation voice automation and global communications.Telnyx Voice AI gives businesses the power to deploy natural, responsive, and cost-efficient voice automation at global scale. Built on top of Telnyx’s private IP network, our Voice AI stack delivers ultra-low latency audio streaming, real-time speech recognition, dynamic conversational logic, and lifelike text-to-speech—without the fragility of public internet routing. Whether you’re replacing IVRs, building AI agents for sales and support, or routing calls with intelligent self-service, Telnyx provides the tooling, reliability, and global carrier footprint needed for production-grade voice automation. Direct cloud integrations, flexible APIs, and 24/7 engineering support make it easy to launch, optimize, and scale AI-driven voice experiences anywhere.Telnyx’s Voice API powers crystal-clear calling and advanced call control for modern applications. Developers get granular programmability—from SIP trunking and number management to intelligent call routing, recording, conferencing, and real-time media streaming. Because it all runs on Telnyx’s private IP network, customers benefit from enterprise-level quality, security, and uptime without carrier complexity. Whether you’re building a feature-rich contact center, enabling in-app calling, or standing up global voice inf
Telnyx (telnyx.com) has 631 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Logo C.
i recently switched from twilio and i had a wonderful experiance. customer support is excellent
Josh A.
Telnyx has been a game-changer for my business! Their SMS service is fast, reliable, and cost-effective, making it easy to reach my customers without any delays. The setup was smooth, and their API is super easy to integrate. Plus, their customer support is top-notch—always quick to respond and helpful. If you’re looking for a solid telecom provider, Telnyx is the way to go! Highly recommend!
Otzar
I called up about an issue on the Customer Portal. They service representatives were able to help me with every question I had. They stayed with me on the phone and were patient with me until we came to a conclusion. When they realized that it was an bigger problem than a simple phone call could solve, they promised me that it would be taken care of and within a few hours, I came back to the Customer Portal and I saw that the issue had since been fixed!
Norbert T.
Very good service and highly customizable.
mohit A.
I would highly recommend Telnyx CPaaS to anyone looking for a reliable, scalable, and cost-effective communication platform. Their robust API, global reach, and enterprise-grade security make it an excellent choice for businesses of all sizes.
Peter C.
I've been using this service for my development projects and it's definitely worth recommending. The platform provides excellent value when you're building custom messaging and voice workflows, with features that actually work well and pricing that won't break your budget. What I appreciate most is their thorough documentation that saved me hours of guesswork during implementation. Whenever I've hit a roadblock, their support team has been quick to respond with solutions that actually address my specific issues. From my experience, this combination of good documentation and responsive support makes the entire development process much smoother from initial setup through deployment.
Olasunkanmi Yaki S.
They were really professional and were quick with resolving my issues
riyad A.
Extremely bad customer support. I signed up because a friend suggested to try telnyx for our app launch. i signed up and immediately my account was disabled. I contacted support and provided everything they asked, and some time later they just replied that they can not enable my account. thats all, no explanation at all. the customer support are being handled by interns including the critical matters like identity verification. Extremely rude and harassing behavior they have towards their customers. just incase someone from telnyx comes to reply with a pre written script, check this ticket number: 2086688 Horrible experience.