New B.
I appreciate the platform's…
I appreciate the platform's user-friendliness and the comprehensive control

Telnyx is a global connectivity platform delivering carrier-grade communications and advanced Voice AI on a private, cloud-agnostic IP network. Its Voice, Voice AI, Messaging, Numbering, Video, Wireless, Fax, and Identity solutions are powered by intuitive RESTful APIs and its award-winning Mission Control Portal. From AI-driven virtual agents and automated call workflows to feature-rich contact centers and in-app communications, Telnyx tackles real-time interaction needs at every scale—with 24/7 in-house engineering support. As an internationally licensed carrier, Telnyx provides secure, high-fidelity connectivity while democratizing access to next-generation voice automation and global communications.Telnyx Voice AI gives businesses the power to deploy natural, responsive, and cost-efficient voice automation at global scale. Built on top of Telnyx’s private IP network, our Voice AI stack delivers ultra-low latency audio streaming, real-time speech recognition, dynamic conversational logic, and lifelike text-to-speech—without the fragility of public internet routing. Whether you’re replacing IVRs, building AI agents for sales and support, or routing calls with intelligent self-service, Telnyx provides the tooling, reliability, and global carrier footprint needed for production-grade voice automation. Direct cloud integrations, flexible APIs, and 24/7 engineering support make it easy to launch, optimize, and scale AI-driven voice experiences anywhere.Telnyx’s Voice API powers crystal-clear calling and advanced call control for modern applications. Developers get granular programmability—from SIP trunking and number management to intelligent call routing, recording, conferencing, and real-time media streaming. Because it all runs on Telnyx’s private IP network, customers benefit from enterprise-level quality, security, and uptime without carrier complexity. Whether you’re building a feature-rich contact center, enabling in-app calling, or standing up global voice inf
Telnyx (telnyx.com) has 631 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing631 approved reviews, newest moderated first
New B.
I appreciate the platform's user-friendliness and the comprehensive control
Luis G.
I spent two weeks in conversations with Telnyx about using them as the backbone for a new CRM I’m building. My development team had already started integrating their platform, and we were close to finalizing a contract. Out of nowhere, they denied my use case, citing “concerns” about outbound calling. That explanation doesn’t hold up. I know of a company they just signed that is running outbound calling (to cold data bases not opt'd in) at a far larger scale than anything I proposed. The only difference? That company is worth a much bigger monthly bill to Telnyx. In my experience, they don’t operate with fairness or transparency. They wasted my team’s time, stalled my launch plans, and showed me they care more about chasing bigger clients than honoring agreements or treating all customers equally. I would never recommend them. If you’re looking for a reliable partner to build with, look elsewhere.
Response from TelnyxSep 29, 2025
Hi Luis, Every customer’s use case is reviewed individually to ensure it aligns with our compliance and risk standards. These reviews are not based on company size or contract value, but on specific factors unique to each use case. While we can’t discuss another customer’s configuration or approval publicly, your use case has already been carefully reviewed in line with our policies and compliance requirements, where our decision was made based on those policies and requirements. Please reach out if you have any other questions. Regards,
Andres P.
What I liked most about the Telnyx Suite is how easily its APIs integrate into our workflows. The documentation is clear. The setup is straightforward. The process feels seamless compared to other providers I’ve worked with. We connected our systems and saw results quickly, which shows the platform’s usability and developer-friendly design. The platform is reliable and flexible, which gives us confidence to scale communications without extra complexity. Few solutions have robust capabilities and such an easy implementation. Telnyx delivers both.
Rahmi P.
They ask me for a deposit in order to use there platfornm and identification and said I could not use the platform because I don't have a legitimate domain
Alfonso
In Telnyx there's always someone to answer you in the chat, not a bot. The ease of use and the number of options make it superior to Twilio. I was able to migrate my Skype number with them super easily, which is the best for me.
Jas
The worst experience ever. Two weeks back and forth with the customer support and still havent got my number setup why? First there was a technical issue and now questions over questions without knowing anything about specific country compliance. Don't recommend to anyone.
Response from TelnyxSep 16, 2025
Hi Jas, Trustpilot unfortunately, does not give us any information around your account to look up the ticket you are referring to in your review. I have requested more information from you around the ticket you had a negative experience with so we can look into this and take action accordingly. Looking forward to hearing from you!
Stephane B.
Excellent support team. We had a major issue with audio quality and delay that was resolved quickly.
attia M.
We’ve been using Telnyx for international calling and SIP trunking, and the service has been extremely reliable. Setup was fast, and the support team helped us configure everything with clear documentation. The call quality is excellent, with no noticeable latency even across regions. Pricing is transparent and competitive, which makes Telnyx a great alternative compared to other providers we’ve tried. Very satisfied so far, and we plan to expand more services with them.