Telestial Inc.Reviews of telestial.com

I ordered two explorer sim cards from Indonesia. Their website is very clear and easy to browse. The payment method was easy too. During check-out we can order an additional $25 credit to be eligible for world wide shipping. It's an awesome deal, since shipping to Asia can be very costly ! I got the items today, which is about 2 weeks from my order date. I can say it is pretty fast (shipment from America/Europe usually takes 3+ weeks). The package consist of two sim cards, two manual booklet, a receipt, and several pages of guide on how to use the sim card. The sim card is preactivated and ready to use, so I don't really need to read the manual. Also the app on iOS made it very convenient to check my balance and top-upping. I was expecting a $25 top-up card on my package, but there was none. I quickly e-mailed their customer support for advice. They replied in about 2 hours, and says that the $25 credit is already on my number, not in the form of a card. Then they give me the website address to check my balance. Apparently it's redeemed on one of the two sim cards, so I'm happy with it :)

Looking forward to my trip, seems like this will be incredibly helpful for keeping in touch with our hosts abroad and our family at home!

I am going on a trip to Italy (from the US) and need an international cell phone for emergencies. Buying seemed cheaper than renting and I went with an ekit phone from Telestial. It literally arrived on my doorstep 16 hours after placing the order. I didn't pay for expedited shipping or anything. I had a question before I placed the order, and called their customer service. The rep was very friendly and helpful. The phone itself seems great. No frills, very simple and straightforward. It came with everything I will need. Charging and setting it up was easy. I have already sent and received texts with it. It works fabulously. I am looking forward to using the free travel app it comes with during my trip! I have no complaints and only good things to say about this company!

Their customer service and speed of delivery are first rate

We are traveling to 4 different countries. Rather than deal with 4 different sim cards, the Telestial Explorer sim card makes perfect sense. I had questions and called customer service and received excellent advice. The card came promptly and installation was a breeze

Going to Greece and product arrived as advertised. No hidden fees. No extra charge for US number. Good website which explains everything. Easy to get in touch with customer service.

This is a great SIM card. We ordered this for our upcoming trip to Scotland, and the card came quickly with clear instructions! We may even order another one!

Sim card came quickly and was quick and simple to install. I love how the product is prepaid so I don't have to worry about racking up a large bill while abroad.