Telestial Inc.Reviews of telestial.com

The Ireland & Europe SIM Card does not work well in Ireland. It works in the cities in Ireland but not in rural areas. Telestial Inc. should be aware of this and inform potential customers. My sim card only worked in cities and I had no coverage outside them. In an emergency you would be stuck for want of a connection. Telestial Inc. should refund me the balance on my account, if they are a company that operates in good faith.

I've just received my SIM. Despite the international shipment, it arrived very swiftlly. I can't hardly wait for arriving in Europe and testing it.

In my area (Pagosa Springs, CO) There are only two service providers with antennas; Verizon and AT&T. It is my assumption that the Telestial Passport SIM uses AT&T as a service provider since Verizon does not provide GSM service. I also have an H2O SIM card that definitely uses AT&T. When I have both SIM cards enabled on my dual-SIM phone (BLU Advance 4.0) the signal strength bar graphs sit side-by-side. The H2O signal strength bars show 3 bars consistently. The Telestial Passport signal strength bars continually vary from 3 bars all the way down to zero even to the point of displaying the "X" symbol. Since I'm new to Smart Phones, I don't know how to resolve this problem. Any suggestions?

Got it -- quick, easy, reasonable price. Set up -- no problem. Trying a couple of things out, pretty straightforward. Then -- WHAT?! -- a message telling me that my credit is low ($1.44) ... how can that be? It was just $10!? Hmm, better reload. So I go online and do a reload, select $20, then -- WHAT?! -- $50 shows up on the receipt! Now it could be that my clicker slipped, or that the pesky thing reset itself to the $50 default, but I'm not so happy about that. Then I figure out about the first WHAT?! -- it's probably because it's a UK number, and I'm here fiddling with it in the good old U.S. of A. So ... I'm not exactly saying it's deceptive or anything, but I'm not thrilled with these costs that weren't quite what I was expecting from the promo on their website. A little more clarity would be in order, guys!

The phone arrived on time and was easy to understand as far as setting up. We are travelling to Italy and hope it works well there. The only concern I have so far is that as soon as you turn the phone on it starts using data. If you don't know how to turn it off you have a bill right away or your data plan gets eaten up. There should be very specific instructions on how to disable this so the data isn't wasted on useless updates of pre-installed apps. I lost all my credit without even using the phone. Very upsetting.

I bought a phone and card from Telestial two years ago and it worked without a hitch. I then misplaced the phone and therefore the SIM card expired. We found the phone about a week before we were set to travel and Telestial was fantastic about getting us a new SIM card quickly. However, when we went to charge the phone, the phone wouldn't charge. When I called to inquire there was an incredibly long wait time and via email took them 8 hours to inform us that the battery was probably dead and we were past the one year warranty. Fortunately, my husband was able to purchase a battery locally so we can take the phone with us. Lessons learned: keep the phone handy and activated.

The phone feels like a toy phone, definitely not a solid phone. The instructions for inserting the SIM card is not clear. I am not sure of the clarity of the phone because I have not used it to make any calls. I will follow-up with review after I have had time to use the phone.