Telestial Inc.Reviews of telestial.com

My order arrived super fast, the instructions were easy and I was up and going with my International SIM in a flash. So far I am thrilled with the service and phone and I can't wait to head overseas in 2 weeks to try it out. Super convenient for international travel. Thanks

I've had mostly good experiences with Telestial. I've been traveling with their SIM cards now for about five years. I've been to France, Kenya, Haiti, Canada, Ghana, Ireland, United Kingdom, Switzerland, the Netherlands, and Mexico. I've found each one of my trips boils down to one question: do I buy a SIM card locally (in-country) or do I hit the ground with a working phone? You have to answer for yourself. So here's the positive: Telestial is great if you need a working phone when you hit the ground. Their SIM cards ship fast, the directions are easy enough to follow, and their recharge options are straightforward. I LOVE no hidden fees. You are charged per minute, and depending on the SIM you purchase, there is a connection fee. If you are going on a multiple country vacation, or on a cruise, or even need a phone for 24 hours in a layover country (Europe traveling to Africa or Asia) then these SIMS are the best as far as I'm concerned. The negative: the rates on the SIM cards are still higher than buying a local SIM card. Also, I don't like that the more expensive SIM cards are represented as having cheaper calls. I'm headed to Haiti as I write this, and the One-Rate SIM card has cheaper per minute rates than the "Explorer" SIM even though the Explorer SIM is more expensive and marketed as having cheaper calls. Do your research on the country you're traveling to and figure out your local options. Sometimes you can buy a country specific SIM before you leave (Telestial's India SIM for example). So the negative, put simply, is that Telestial heavily markets their main three SIM cards when they offer more than that. Do the research and figure out which SIM is best--don't pay attention to their marketing of each card. Use the "Rate Finder" and figure out which one has the cheapest costs for your use. As a company Telestial has been a breeze to order from. I've never been overcharged and the process of recharging is intuitive, in my opinion. If Telestial is the best option for your SIM, then purchase with confidence knowing they will deliver. I didn't give them five stars as they have always been great, but never awesome. They are getting there though. They have come a long way with customer service, online ordering, and ease of use in the past five years. If they keep up the good work I have no doubt they will be one of the biggest, simplest, and cheapest options for international SIMS. Oh, and last piece of advice, if you have to buy one of their phones but finding unlocked phones is easy too. Shop around first.

I am a student studying abroad and this plan is an easy and affordable way to have a phone and service when abroad. It is a nice phone at an affordable price. Was easy order and so far everything works well. Would recommend to other students studying abroad. Thanks!

The phone arrived on time and was easy to understand as far as setting up. We are travelling to Italy and hope it works well there. The only concern I have so far is that as soon as you turn the phone on it starts using data. If you don't know how to turn it off you have a bill right away or your data plan gets eaten up. There should be very specific instructions on how to disable this so the data isn't wasted on useless updates of pre-installed apps. I lost all my credit without even using the phone. Very upsetting.

Thank you for quick shipping on my telestial sim card!

This is a great inexpensive way to stay in touch while traveling or just to have an emergency phone - just in case while traveling. My husband and I both have prepaid phones that don't have SIMs and don't work in Europe. Telestial was the perfect solution. He have an old Samsung we unlocked and purchased the international SIM and it works perfect. No hassle. Just pop in the SIM and follow instructions. All worked fine. The inexpensive ekit phone for $19 is a perfect backup phone for emergencies. Definitely worth it for piece of mind traveling abroad. I have already recommended to my travel companions.

My parents used an international phone through telestial for our last two international trips, to Europe and the Middle East. It worked great for us, and we had no complaints. I am going to be studying abroad in the Netherlands this year, and will again be using a celestial international phone and sim card. Very reliable, and would recommend to others.

Website was very easy to navigate, and the sim card came very fast!!! Great company!