TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comFeb 13, 2018

Hi Phil, Thank you for your review. We have some news and useful info for you. 1. First, congrats! You have managed to collect as many as 5,880 Thank You points in your account. Please convert them today into $58.80 Voice Credit balance for future free calls. Just log into your account and go to My Information section. next tap "Convert" on the right where your Thank You points are displayed. 2. Secondly, please join the contests and take advantages of the giveaways in the Kenyan Facebook community: https://www.facebook.com/telephonekenya/ 3. Related to your connection issues, someone in our Support team will make some changes to your routing to avoid connection glitches in the future. Thank you for letting us know about it! Please also star rate your problematic calls if ever such situations occur. You will this way notify us about it. The feature is free and available in your account for every call you make. Please keep in touch and tell us how it goes: https://telephonekenya.com/contact Your TelephoneKenya team

Response from TelephoneKenya.comDec 28, 2017

Hi Judith, Rates to call Kenya, no matter what country from, are 100% influenced by the costs we also need to cover, including national prices. But there are ways to earn free credit and save big: -Thank You points you get automatically for your purchases can be converted into free Voice Credit once you get to 1000 (equal to $10 Voice Credit); you have now 686. -Regular contests and giveaways on TelephoneKenya Facebook page: https://www.facebook.com/telephonekenya/ -If you recommend the service to a friend using your referral code (check it out in your account, My Information section) you'll get $5 worth Thank You points every time someone places their first order on TelephoneKenya.com. -You can get discounts and bonuses if you subscribe to "Get offers" by email; check the button down the homepage. Hope it helps! Keep in touch, TelephoneKenya team

Response from TelephoneKenya.comDec 22, 2017

Hi Daniel, Thank you for your honesty! Make sure you've got the whole package when you choose your provider, besides low rates: free features (check your account), the highest quality possible, loyalty points for each purchase, regular Bonuses by email, Facebook giveaways, 24/7 very prompt & kind support for all your questions, free app as an alternative... Did you know about these? -Kenya 500 monthly plan? -> https://telephonekenya.com/buy/calling-plan -Regular Facebook contests: https://www.facebook.com/telephonekenya/ -The option to "Get Offers" (button down the homepage) by email -Star rating system for free to have the ideal connection -KeepCalling app that is free to install on Android or iOS devices -24/7 super prompt Support in English, Spanish and other languages. -Loyalty points on every purchase and every time one refers the service, for future free calls; you've got 183 now. -Frequent Bonus campaigns sent by email, if registered in one's account on the website. Good luck with your choice! We're here for any question: https://telephonekenya.com/contact Thank you!

Response from TelephoneKenya.comNov 24, 2017

Hi, Thank you for your feedback and for opening the topic! Related to prices, we try to keep the high quality and the rates as low as possible. But the price is highly dependant on the costs we have to cover. Prices can go up but also down, which happened before. Those subscribed to "Get offers" by email, also get notified by these changes. Free credit is possible with TelephoneKenya.com via the Thank You points program. You have managed to collect 551 Thank You points in your account. When you reach 1000, you can Convert them yourself into $10 Voice Credit for your international calls. They never expire as you probably know. If you have access to WiFi, we recommend using KeepCalling app, to avoid access number costs. You may be contacted by someone in our team for more details. For more information, please get in touch with our Support team: https://telephonekenya.com/contact Keep in touch!