TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comJul 23, 2018

Hi Peter, Thank you for your review. One tip to get notified about the credit you've got available in your account as well as some GOOD NEWS: -You can set ON a free feature in your account, called Voice Prompts. Find it in "My Account", and just set in ON. This way, each time you make a call you'll be informed on the balance available before that call. -Congrats! You've managed to collect 2,193 Thank You points. Convert them right now into $21.93 Voice Credit. Go to your account, Activity tab, and press Convert in the Thank You points section, on the right. Hope it's good news!

Response from TelephoneKenya.comJun 20, 2018

Hi Linus, Some good news and some tips for you for free calls with TelephoneKenya.com. You've managed to collect 2,671 Thank You points in your account for your purchases. If you go to your account (My Information tab), you can convert them right now into $26.71 Voice Credit for future free calls. Congrats! Also, there are other ways to get free credit: -Join the contests on Facebook: https://www.facebook.com/telephonekenya/ -Follow the offers you receive by email.

Response from TelephoneKenya.comJun 13, 2018

Hi Isaac, Thank you for your review! Prices depend on costs we need to cover, including rates and fees for high quality. We're working on lowering the prices by trying to lower the costs. From our experience in the past, when this happened we sent an email notification to our subscribers, so please make sure you are in contact with us. There are ways to save right now: -Thank You points are awarded for your purchases. You currently have 180. When you get to 1000, you can convert them into $10 Voice Credit for free international calls. -Refer a friend, and get $10 Voce Credit worth points for 2 that place their first order on TelephoneKenya.com. -Facebook giveaways. There are few people who join contests on TelephoneKenya Facebook page, so changes of winning are high, while contests are many: https://www.facebook.com/telephonekenya/ -Regular offers by email. Make sure you tapped "Get offers" on the homepage to get notified by email about discounts and bonuses. Hope it helps!

Response from TelephoneKenya.comMay 10, 2018

Hi Jkiruki, Thank you for your feedback! First the GOOD NEWS! You've managed to collect 5,909 Thank You points in your account for your loyalty. So, thank you again! You can Convert them right now into $59.09 Voice Credit balance.That covers for 496 minutes totally, for your free calls to mobile phones in Kenya. Steps: 1. Log into your TelephoneKenya.com account 2. Tap "My Information" 3. Look for the button saying "Convert" in the Thank You points section on the right. Secondly, you can grab offers and giveaways on Facebook. Do you know about the Kenyan expat community? -> https://www.facebook.com/telephonekenya/ If you need our help, please get in touch: https://telephonekenya.com/contact

Response from TelephoneKenya.comApr 2, 2018

Hi dear Gloria, Thank you for your review! We do have a loyalty point system, offers and giveaways, and a solution to dropped calls. GOOD NEWS first! On each purchase you made you have received some Thank You points, so you have managed to collect 2,457 Thank You points in your account. Please convert them yourself and today into $24.57 Voice Credit balance for your free future calls. Sounds good, right? Just go to your account on TelephoneKenya.com and click on My Information tab. On the right you can find the Thank You points section and button reading "Convert". Press that to convert your points into Voice Credit. You can also get this points if you recommend the service to someone. You get to send a recommendation using your referral code directly from your account, My Information section. Every time a friend makes their first order using your code, you get $5 worth Thank You points. With two friends of the kind, you get $10 Voice Credit. Also, there are FREQUENT OFFERS that you can get by email if you are subscribed to the spam-free Newsletter. Just look for the "Get offers" button down the homepage on the website. Click that, and you will receive different coupons. Thirdly, you can join the Kenyan community for frequent contests and giveaways: https://www.facebook.com/telephonekenya/ As for the dropped calls, please star rate the problematic calls in the future! The feature is free to use and you can find it in your account, for each call you make. Hope it helps! Thank you for being with us!

Response from TelephoneKenya.comMar 22, 2018

Hi Lilly, Thank you for the implicit feedback!

Response from TelephoneKenya.comMar 19, 2018

Hi Simon, Thank you for your review! There are ways to get free credit: -On each purchase you get Thank You points that can be later Converted into Free Voice Credit. At present you have collected 810 points in your account. When you get to 1000, you can turn them yourself into $10 Voice Credit. -Also, we invite you join the Facebook page for contests and giveaways: https://www.facebook.com/telephonekenya/ Hope it helps!