TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comMar 31, 2017

Hello, We're trying to keep the rates as fair and competitive as possible, while at same time maintaining a high quality of service. Whenever we get the chance, we decrease our rates and offer discounts and promotions. Please subscribe to our newsletter and follow our Facebook page to find out when such offers are available. Your TelephoneKenya team

Response from TelephoneKenya.comMar 24, 2017

Hello, The fee for sending €10 is not higher than €1.66 and it can never reach €2.99. Also, the service works 24/7, including at weekends. If you've ever encountered any delays in receiving your credit, this was either because the operator was exceptionally busy or because of a temporary issue. We apologize for the inconvenience! Your TelephoneKenya team

Response from TelephoneKenya.comJan 19, 2017

Hello, Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please subscribe to our newsletter and follow our Facebook page to find out when such offers are available. Your TelephoneKenya.com team

Response from TelephoneKenya.comAug 31, 2016

Hello, Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we offer 100% quality guarantee. We also host discounts and special offers, so please subscribe to our newsletter and follow our Facebook page to find out when such offers are available. In order to improve the quality of your calls in the future, please use the star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your TelephoneKenya.com Team

Response from TelephoneKenya.comJun 27, 2016

Hello, Thank you for your feedback. You can get free minutes through our Thank You program. There are two ways in which you can earn Thank You points: 1. each time you place an order, 2% of its value are turned into Thank You points 2. if a friend of yours opens an account with us using your referral code, when he places his first order you receive 500 Thank You points. You can find your referral code in your account information and you can also email it to friends from that section. When you reach 1000 Thank You points, you can convert them into $10 free Voice Credit. Right now, you have 619 points in your account. In addition to this, we also host special offers and promotions, so please follow our Facebook page to learn about them. Your TelephoneKenya.com Team

Response from TelephoneKenya.comJun 23, 2016

Hello, Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we offer 100% quality guarantee. We also host discounts and special offers, so please follow our Facebook pages to find out when such offers are available. Your TelephoneKenya.com Team

Response from TelephoneKenya.comMay 26, 2016

Hello, Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we offer 100% quality guarantee. We also host discounts and special offers, so please follow our Facebook page to find out when such offers are available. Your TelephoneKenya.com Team