TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comMar 16, 2021

Hello, First of all, we have great news for you! Because you've placed many orders on our website in the past, you now have 1,337 Thank You points in your account, that can be converted into $13.37 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Also, in order to improve the quality of your calls in the future, please use the star rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your TelephoneKenya team

Response from TelephoneKenya.comMar 12, 2021

Hello, First of all, we have great news for you! Because you've placed many orders on our website in the past, you now have 1,294 Thank You points in your account, that can be converted into $12.94 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Also, we can assure you we never actively disconnect calls. In fact, we can see many of your calls laster for more than 10 minutes. In order to improve the quality of your calls in the future, please use the star rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your TelephoneKenya team

Response from TelephoneKenya.comFeb 3, 2021

Hi RK, Our Telecom specialists do their best to lower the rates, by cutting off costs, but never lower the quality of the calls. Each time the rate lowers we inform people by email if they have "Specials offers" by email ON in their account settings. Also, customers who have "Special offers" ON in their account (My Information tab), get regular coupons by email to save up. A second way to save with TelephoneKenya is to participate in Facebook contests: A third way to save on your calls is to convert the loyalty points in your account when you get to 1000. You've managed to collect 912 Thank You points so far. When you reach 1000, please use the Convert button to turn them into a $10 Voice Credit balance for free international calls. Thanks for your feedback and trust!

Response from TelephoneKenya.comJan 12, 2021

Hello, First of all, we have great news for you! Because you've placed many orders on our website in the past, you now have 7,680 Thank You points in your account, that can be converted into $76.80 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Also, no call attempt appears in your account in the past year. If you're still experiencing problems, please give us a call or use the contact form on the Support page and we'll get back to you as soon as possible. Your TelephoneKenya team

Response from TelephoneKenya.comDec 3, 2020

Hello, First of all, we have great news for you! Because you've placed many orders on our website in the past, you now have 1,040 Thank You points in your account, that can be converted into $10.40 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Also, in order to ensure the highest app call quality, please go through these checks: -Make sure you benefit from a strong Internet connection. -Make sure you have the latest app version installed on your device. -Make sure you do not have any VoIP restrictions from your Internet provider. -Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call. As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app. You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://telephonekenya.com/access_numbers. Your TelephoneKenya team