TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comSep 21, 2021

Hello, We have great news for you! Because you've placed many orders on our website in the past, you now have 1,475 Thank You points in your account, that can be converted into $14.75 worth of Voice Credit for free international call.s All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Your TelephoneKenya team

Response from TelephoneKenya.comApr 22, 2021

Hello, Thank you for your review! However, your rating seems to contradict your comment. 3 stars mean you have encountered some problems with our service. Did you perhaps mean to give 5 stars? Your TelephoneKenya team

Response from TelephoneKenya.comSep 16, 2020

Hello, Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks: -Make sure you benefit from a strong Internet connection. -Make sure you have the latest app version installed on your device. -Make sure you do not have any VoIP restrictions from your Internet provider. -Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call. As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app. You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://telephonekenya.com/access_numbers. Your TelephoneKenya team

Response from TelephoneKenya.comJun 5, 2020

Hello, Thank you for your feedback. You can also get free minutes by inviting a friend to use our service. If a friend of yours opens an account with us using your referral code, when he places his first order you receive 500 Thank You points. You can find your referral code in your account information and you can also email it to friends from that section. When you reach 1,000 Thank You points, you can convert them into $10 free Voice Credit. Right now, you have 912 points in your account. Your TelephoneKenya team

Response from TelephoneKenya.comApr 27, 2020

Hello, We have great news for you! Because you've placed many orders on our website in the past, you now have 2,340 Thank You points in your account, that can be converted into $23.40 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. In order to improve the quality of your calls in the future, please use the star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your TelephoneKenya team

Response from TelephoneKenya.comJan 28, 2020

Hello, Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Also, the best value for money is offered by our monthly plans which have a lower rate/min. Your TelephoneKenya team

Response from TelephoneKenya.comJan 22, 2020

Hello, Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please subscribe to our newsletter and follow our social media pages to find out when such offers are available. For the best value for money, you can choose a monthly plan which will offer you a lower rate/min. Kenya 180 offers 180 minutes for $19.99/month (11.1¢/min) and Kenya 500 offers 500 minutes for $49.99/month (10¢/min). Your KeepCalling team

Response from TelephoneKenya.comDec 18, 2019

Hello, We have great news for you! Because you've placed many orders on our website in the past, you now have 3,500 Thank You points in your account, that can be converted into $35.00 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Your TelephoneKenya team