TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comApr 24, 2017

Hello, Thank you for your feedback. In order to improve the quality of your calls in the future, please use the star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls. Your call quality also depends very much on your Internet connection, so please make sure you benefit from the best connection or try different connections if you have the possibility to do so. You can also try placing calls using an Access Number, to see if the problem persists. You can find an Access Number close you your location on this page: https://www.telephonekenya.com/access_numbers_voice. You need to first dial the Access Number and then the destination number, when prompted. Your TelephoneKenya team

Response from TelephoneKenya.comMar 27, 2017

Hello, Thank you for your feedback. We have great news for you! Because you've placed many orders on our website in the past, you now have 1,204 Thank You points in your account, that can be converted into $12.04 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please follow our Facebook page to find out when such offers are available. Your TelephoneKenya team