TelapsychiatryReviews of telapsychiatry.com

Dr. King is easygoing and comfortable to talk to.

Dr Ozan toy was great. He listens patiently.

The process for requesting an appointment was very confusing using telapsychiatry. You go through a third party service (Headway?) and then start receiving multiple texts and emails. One of the emails said that the provider that we selected did not have authorization to practice in my state and cancelled our appt. And then apparently they used a second service that was able to make the appt but by that time, we were receiving texts/emails from another provider that we reached out to (when the first couldn't meet with us). It was incredibly confusing for our son to navigate and we ended up being charged a no-show fee bc the first provider held the appt for us despite us having an email saying our appt was canceled. I messaged and emailed and finally called telapsychiatry protesting the charge and am waiting for an update.

This service sucked!! SUCKED. I had an appt with a provider for medication management but I needed a pre-authorization form completed by the provider for my insurance so that the pharmacy could fill the medication. I tried to message my provider in the patient portal just to receive a reply message from someone else stating they’d pass along the info to my provider? Weeks later when I had my first follow-up, I told the provider I had not yet received the medication and that she was to complete my pre-authorization form which I messaged about in the portal WEEKS ago. She clearly was never informed about it. I ended up contacting my pharmacy and asked them to send the pre-authorization form to the fax number for this company so someone could complete it. I sent another portal message to the provider (which I knew she wouldn’t ever see the message but there was no other way to contact the provider) and again, a random person replied to me stating they’d have the form filled out and sent to insurance/pharmacy. This literally never happened. Absolute waste of time and money. Also, to schedule a follow up appt with provider, I couldn’t just do it during the appointment. I had to call an 800 number to schedule my next appt. Don’t waste your time or money!

Wouldn't listen and unhelpful.

Can't reach anyone about charges. Random charges appearing on my credit card. Low quality services. DO NOT RECOMMEND.

N/A.......

Very understanding and very helpful