TeehallReviews of teehall.com

Response from TeehallDec 17, 2024

Hi. Thank you so much for your purchase. I'm Linda from Teehall store. We apologize if our response is a little slower than usual due to the increasing number of orders this month. We've checked that your order is ready to ship, I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay! We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service. To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. We sincerely hope you will accept our apologies and be understanding. Kind regards, Linda

Response from TeehallDec 16, 2024

Hi. Thank you so much for your purchase. I'm Linda from Teehall store. We apologize if our response is a little slower than usual due to the increasing number of orders this month. We've checked that your order is ready to ship, I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay! We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service. To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. We sincerely hope you will accept our apologies and be understanding. Kind regards, Linda

Response from TeehallOct 5, 2023

Hi, Thank you for trusting purchases on our website & I'm Linda from Teehall. We are so sorry for your experience. In our discussion via email, we sent you the correct size that you ordered and we attached the invoice for you to double-check. To show our goodwill, we will give a coupon code ''THANKS10" to re-order. We hope you can kindly understand and sympathize with us. If you have any questions, please kindly contact us via [email protected]

Response from TeehallAug 6, 2024

We are so sorry about the inconvenience you faced. We understand your feelings but we need proof to check with our factory. Our policy is to offer a 100% return/exchange/refund if we have any flaws in the size, color, or style of the jersey. You can check more details via this link: https://cadadesigns.com/return-refund-policy/ Please kindly check the examples below for your convenience & take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received correctly. NOTE: Our return policy just last 30 days for support since the order was delivered successfully, so hope to receive the correct photos from you soon. Overdue, we have not received the correct photos so we can't support you in this case. Hope that you're sympathetic to us. Best regards, Teehall Team

Response from TeehallAug 6, 2024

We are so sorry about the inconvenience you faced. We understand your feelings but we need proof to check with our factory. Our policy is to offer a 100% return/exchange/refund if we have any flaws in the size, color, or style of the jersey. You can check more details via this link: https://teehall.com/return-policy/ Please kindly check the examples below for your convenience & take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received correctly. NOTE: Our return policy just last 30 days for support since the order was delivered successfully, so hope to receive the correct photos from you soon. Overdue, we have not received the correct photos so we can't support you in this case. Hope that you're sympathetic to us. Best regards, Teehall Team

Response from TeehallAug 6, 2024

Hi. Thank you so much for sharing your experience with us. We sent you the correct item that you ordered so we are so sorry that we can't assist you in this matter. With this cost, we have tried our best to bring quality products, suitable for the price you paid. We haven't yet heard any customer complaints, and this is the first one we have. However, we have considered your suggestions and will do our best to improve our products as much as possible. To show our goodwill, we will give a coupon code 10% to re-order. We hope you can kindly understand and sympathize with us. Best regards, Teehall Team

Response from TeehallAug 6, 2024

Hi, I'm Linda from Cadadesigns Store. Thank you for your trust and purchase on our website. We are so sorry for the delay because of an unprecedented amount of orders that month. However, we have considered your suggestions and will do our best to improve our products as much as possible. To show our goodwill, we will give a coupon code 10% to re-order. We hope you can kindly understand and sympathize with us. Best regards, Teehall Team

Response from TeehallAug 6, 2024

Hi, Thank you for your trust and purchase on our website. We are so sorry for the delay because of an unprecedented amount of orders that month. However, we have considered your suggestions and will do our best to improve our products as much as possible. To show our goodwill, we will give a coupon code 10% to re-order. We hope you can kindly understand and sympathize with us. Best regards, Teehall Team