Matthew A.
I would leave a negative star if I…
I would leave a negative star if I could. They will no longer respond to me after waiting two months for a headcover. I ordered from a competitor and got it within a week. Worst interaction ever.

The Golf Club is located in Austin, Texas in the beautiful Texas Hill Country. Specifically, we are located at 1315 W. Ben White Blvd., Austin, TX 78704. Please come visit our showroom and see the wide assortment of New and Used or Pre-Owned Proline Golf Equipment. You can also take a peek at our store by visiting us on Google Maps.
The Golf Club (teegolfclub.com) has 369 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 87 reviews with 1 star · Clear filters
Matthew A.
I would leave a negative star if I could. They will no longer respond to me after waiting two months for a headcover. I ordered from a competitor and got it within a week. Worst interaction ever.
collin Y.
I ordered a polo from them, that’s all. It was a week and I hand the seen any progress made on shipping. After contacting them I was told it would ship by the end of the next week. One month later, still no contact or update on the status. I asked for a refund and bought the same product CHEAPER elsewhere.
Joseph M.
One star is too much, should be zero, talked to associate after calling 10 times, said they would process a return, never sent me label to return item, called 50 times, no f**ken answer, STAY AWAY FOLKS, THEY REALLY SUCK
Michael W.
Ordered a PING Staff Bag for 499.99. They charged credit card immediately. After a couple weeks of no progress on order fulfillment, I called customer service. After 10 or so attempts over a 7 day period to check on the order status, I finally got a person on the phone, who says sorry PING is closed today and to check back on Monday. Monday came and went with no answers on order fulfillment. Keep trying for another week or so. Finally got a person on the phone who says that the item will ship in August, ordered in December. Told the representative to cancel order and refund my 499.99. Representative indicated it would take 3-5 business days to process refund. When I asked why it would take 3-5 business days for a refund, I was told that they have to call PING to cancel the order, but PING is closed today (Saturday). I ordered a PING product but didn’t pay PING, I paid the “THE GOLF CLUB.” After the 7th business day and no response on phone calls or a refund, a credit dispute was filled to get refund through the credit card company. THIS COMPANY IS TAKING PEOPLES MONEY FOR PRODUCTS THAT ARE NOT IN STOCK AND NOT FOLLOWING UP ON REFUNDS. BUYERS BEWARE
Flopriver
Ordered a simple pom knit cap...wore it once---came apart at seam...sent pictures and email....NO REPLY Called to ask for a call tag...they told me they would have to turn it over to Mizuno... BEWARE NO CUSTOMER SERVICE AT ALL THEY CANT BE IN BUSINESS LONG
Dave B.
Ordered a Ping club in June and it is now November and still haven't received it, or any notices. They haven't returned by e-mails or calls. I can't believe they are still in business. Pathetic.
George M.
Trying to make a standard return. Process is akin to a scavenger hunt. No returns only store credit. Good luck and buyer beware. Never again.
Karen C.
GUTTED. As an experienced golfer I know what I am talking about and I am one of the best golfers in my village so I thought it would be a lovely thing to to join a gold club and wow I was wrong and I am never wrong. First of all my golf cart wouldn’t start without a car I mean come on we’re not ancient and the golf cart was meant to seat 4-6 however I only needed a 2 seater one seat for me and one seat for my golf clubs and balls and the extra seats resulted in me feeling very anxious and depressed about being alone and what people would think about me. And not only that the holes were too far away from the flags not even giving me a chance to get my gold ball in and I can be a bit u steady on my feet so the closer the flag and the hole is the better. I would not waste your time here crazy golf is way better.