JL
If you don't have the product in stock
If you don't have the product in stock, or if the product will be shipped straight from the manufacturer, then you should notify the customer at the time of checkout. Don't force the customer to check on the status of the order only to discover that the item is not in stock. Other online retailers would indicate PRIOR TO checkout that the product will ship straight from the manufacturer (i.e., Titlelist) and therefore, the customer should expect a delay in receiving the product.

