Maple S.
Warranty is a sham
Warranty is a sham! Overpriced items that break immediately. Their website clearly states satisfaction guarantees which they don’t honour, they just ignore your emails. Disgusting company - not sure how it can exist.

We're not about endless toys that end up gathering dust. At Teazys, it's about quality not quantity.
Teazys (teazys.com) has 173 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Maple S.
Warranty is a sham! Overpriced items that break immediately. Their website clearly states satisfaction guarantees which they don’t honour, they just ignore your emails. Disgusting company - not sure how it can exist.
Terry David C.
Worst customer service experience, EVER! Not only did their courier service deliver to the wrong address, they took photos of my package with its address label next to the street number of the wrong house. Then when requesting a refund, I had to email them pictures of my house as proof. I still have not received a refund, and it has been 7 days of constant back and forth with customer service. It is not worth the Hassel!
Sarah
Avoid this company! Horrible customer service. Paid for express shipping and it's been over a week. Customer service ignored multiple requests to refund the shipping, and doesn't even seem to understand hat I'm still waiting for my item. Edit: i finally got my item after 10 days. The customer service department is refusing to cover return shipping.
Dennis C.
Yes, they loved it, but if got stuck way too easy. I'm disabled and it became a chore to me. It got stuck and shut down in places it could easily get out of. Hey, you got a kid with the energy to unstick it. Buy it. If not, it will only entertain them for a minute, before you have to get up.
Daniel P.
Dropshipped garbage under a different branding (PetGravity). Fake website and overcharging on a product that can be bought elsewhere for much cheaper
Mark
Better marketing than products, was hopeful that based on the price it would be better than the similar stuff on Amazon, nope same crap. This is just a dropshipper with no local inventory, save yourself some pain and avoid.
Dotti C.
I ordered 2 turbo tail toys nd received 2 entirely different items.
Angela Y.
I had the same experience that everybody else is talking about. I got just a knockoff toy that can be bought on Amazon or Walmart way cheaper. I already contacted my credit card company. I tried to contact them to get my money back no response. My package came smashed, from overseas, and just like everybody else it had the pet gravity branding. They have nothing to do with a company named Teazys. Do not buy from them!!!!!!