William T.
I ordered 3 flashlights
I ordered 3 flashlights. I have no idea how they work. I never received my order. They sent me tracking information which I followed. There was no updates for several weeks and then all of a sudden it said delivered 07/10/2026. Says it was delivered to a parcel locker. No one can tell me what this is or where it is. Tracking company says they can’t tell they only track package. I emailed Service department multiple times. They say I have to deal with shipping company. They said it was U S Postal company and gave me a tracking number that was well over 20 numbers long. U S Postal service uses a 22 digit number. They were not able to help me. I asked multiple times for the company to send me a replacement order or a refund. They state they show order was delivered and would not do anything for me. I asked multiple times to elevate this and ask for managers contact information, they refused to elevate or provide management I formation . The charges went to a business not the one advertise, and the mailing address on website is another company name. It appears to be a scam. I would recommend staying away from this business. I would loved to have tried the flashlights out. But the company, has no intention of making things right. I hope this gets posted, have a feeling it won’t.




