TBS Factoring ServiceReviews of tbsfactoring.com

Response from TBS Factoring ServiceApr 25, 2024

Hi, John. We are sorry your experience with TBS did not match your expectations. Unfortunately, we are unable to identify you as a TBS client with the information that has been provided. We encourage all clients to reach out to our Customer Service teams to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, please call 866-899-7080 or email [email protected].

Response from TBS Factoring ServiceMar 25, 2024

Hi Wayne. We are sorry your experience with TBS did not match your expectations. Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. We want to assure you that all factored loads are subject to our verification processes prior to funding. However, there are different factors that can result in potential delays of receiving payment, such as pending broker verification, missing paperwork, or credit related issues. If you have any further concerns, inquires or questions regarding your account, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. We value your partnership and thank you for choosing TBS.

Response from TBS Factoring ServiceJan 30, 2024

We are sorry your experience with TBS did not match your expectations. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, please call 866-899-7080 or email [email protected].

Response from TBS Factoring ServiceDec 18, 2023

As already addressed in response to your previous review, we appreciate your detailed correspondence outlining your concerns regarding your account with TBS Factoring Service. We acknowledge the complexities surrounding the invalid invoices being referenced and the impact they've had on your operations. Please be assured that we take every client concern seriously and have investigated these matters thoroughly. Thank you for your patience and understanding throughout this process. We remain committed to finding a mutually beneficial solution.

Response from TBS Factoring ServiceDec 14, 2023

We are sorry your experience with TBS did not match your expectations. We would like to investigate your concerns further and help find a solution to the issue. We encourage OKC clients to reach out to our Client Services team as their first point of contact to assist with any account-related issues or inquiries. Our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app.

Response from TBS Factoring ServiceDec 7, 2023

We are sorry your experience with TBS did not match your expectations. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams as their first point of contact to assist with any account-related issues or inquiries. If you are a TBS OKC client, our team is available by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, our team is available by phone at 866-899-7080 or by email at [email protected].

Response from TBS Factoring ServiceDec 5, 2023

We are sorry your experience with TBS did not match your expectations. Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. We would like to investigate your concerns further and help find a solution to the issue. We encourage all clients to reach out to our Customer Service teams to assist with any account-related issues or inquiries. If you are a TBS OKC client, you can reach a live representative by phone at 800-207-7661, or via chat through our TBS: GetPaid® app. If you are a TBS Charlotte client, please call 866-899-7080 or email at [email protected].

Response from TBS Factoring ServiceDec 8, 2023

Hi Tyrone. Your feedback is an essential part of our efforts to improve our services and meet your business needs as a valued TBS client. It is our understanding that you have since been in direct communication with a member of our Client Services team regarding this matter. We appreciate your cooperation and patience in reviewing the details of your account with us. We will continue to have open dialogue as we work towards a satisfactory resolution and understanding regarding this matter. Thank you for choosing TBS.