TBS Factoring ServiceReviews of tbsfactoring.com

TBS IS A WASTE OF TIME THEY NEVER RETURN YOUR PHONE CALLS, YOU NEVER HAVE A SPECIFIC PERSON TOO TALK AND IT SEEMS THEY NEVER KNOW WHAT YOU ARE TALKING ABOUT.I MYSELF REQUESTED SOME PERSONAL INFORMATION ABOUT 2 MONTHS AGO AND IM STILL WAITING FOR THE EMAIL TBS WAS GOING TO SEND, EVERY WEEK THEY'RE IS A PROBLEM WITH INVOICES THEY PUT YOU ON HOLD FOR MORE THAN 20 MIN AND COME BACK TO TELL YOU SOMEONE WILL CALL YOU BACK AND THEY NEVER DO AND YET THEY CHARGE YOU FEES FOR DOING A TERRIBLE JOB, THEY REALLY DO A GOOD JOB NOT CARING WHEN YOU CALL, NOT TO MENTION THE TIMES I HAVE CALLED FOR CREDIT CHECK AND BEEN TOLD GOOD TO FACTOR BUT WHEN I SEND INVOICE IN THEY SAY ITS NOT A GOOD FACTOR. I CAN CONTINUE FOR HOURS ON TBS, BUT ILL JUST STOP HERE! TERRIBLE SERVICE!!!!

I absolutely despise TBS.... I wouldn’t refer my worst enemy to these people!! You send in clear paperwork that mysteriously turns black after transmission to them and then when you call to verify for funding the reps have bad attitudes trying to resolve the issues from the previous day. There is no accountability and you get tossed around from rep to rep blaming someone else adding to the already delayed funding. Can’t wait for contract to end

Our company have been working with TBS for a few years now. At first service was excellent, customer service was very helpful. Generally speaking, great company to work with. Last couple years it has been a nightmare for us. Brokers keep calling us about missing paperwork for the loads. TBS sends me items that are over recourse days and when I follow up with the brokers I hear the same answer over and over: we never received the paperwork. And it is getting to the point where TBS charges those unsent invoices back from us ( we have recourse factoring). Impossible to get a hold of a certain person who is supposedly our account rep. You have to talk to a new person every time you call and every time you tell about your issue over and over and every single of them tells you they need time to look into it and your problem stays unresolved. Also! As soon as your invoices get over recourse days TBS charges them back, but when broker finally pays for those invoices it takes insanely long time first of all to get a hold of TBS, to find a person who will help you and so on. And those are just very few issues that we are currently having with them!

There non recourse is as a total recourse. I call it a fake course.the stipulated that if the broker doesn't say that they're going out of business or that they don't have the money to pay then it comes back on to the trucking company. They go from right around 2% to 5% difference for the non-recourse. with my situation didn't even try to collect any further than just a phone call. Did you not have any systems they do not have any legal or way to put it on the credit or actually go after the money the only make phone calls very very limited.

If you want to go out of business or lose money in an already competitive business, choose TBS Factoring. They hold money from invoices, they charge you back because theyre lazy to collect on invoices. They wont let you come out of the contract until you pay off all the balances....They never answer emails or respond to important matters. They suck. DO NOT USE A FACTORING COMPANY! WORST GARBAGE COMPANY EVER

Bad costumer service... They trick you saying that u have no contract and u do... I can't wait to finish my contract with them, out there is plenty of better options, Not recomendable to deal with this People.