Tax Defense NetworkReviews of taxdefensenetwork.com

As I read through these reviews there is a definite theme about poor service, lack of responsiveness, lack of follow-up or returned phone calls and email messages, and the assigned case manager disappearing once MoneySolver has received payment from its customers. I have been extremely disappointed in this company. As stated by many, the commitments made by the sales team are huge, and I even give them credit for filing and re-submitting my tax returns with the IRS, but all follow up beyond that regarding working through payment, asking for an adjustment from the IRS due to hardship, etc. has been beyond pitiful. After a year of this company rarely showing up for me, I am now stuck with the same amount owned to the IRS and HIGHER penalties because this company did not come through for me. My bank accounts were levied the day before Thanks giving because this company never bothered to send IRS the information they requested. I am asking for someone to reach out to me.

RUN AWAY FAST! This company failed to protect me from the IRS due to their untimely manner of taking care of me. I hired them in May 2021, paid them entirely up front, and as of 10-30-2021, my tax situation remained the same. They failed to negotiate anything on my behalf and just filled out paper work that I could have done myself. Their total lack of attention to detail was horrific! They informed me I would owe the IRS $430 per month. They then sent me an email stating due to my current rep not communicating, they would assign to another rep. In the meantime, I got another letter from the IRS indicating their intent to Levy my accounts. I informed my new rep just to go ahead and make the settlement for $430 per month. She then came back and said , sorry, we made a mistake, you actually owe $1650 a month!! This company also needs to send their employees to an empathy class, which their reps lack in a huge way.

STAY AWAY FROM THIS COMPANY! They did absolutely nothing to help us. All they did is make our situation MUCH WORSE! They got us financed for the nearly $5000 fee (in the end with finance charges we will pay around $7000). So we have been making the monthly payments for their fee. The only thing they did was get a lien placed on us.They convinced us that making a payment plan with the IRS was not the right thing to do and they could get our debt reduced to 0. Had we made the plan with the IRS we could have made the same monthly payment we are making now for their fee and avoided a lien. Now we owe even more to the IRS because of interest charges plus we are out the money for the fees. We feel like we have been scammed. Also whenever you call they just talk you into thinking they are still working on your case and say to give them a few days and they will call you. They NEVER do. All the while those interest charges just keep adding up. We thought we were aware enough to not get scammed, but I guess we were wrong. *Update. Someone from the company contacted us and basically said they did what they said they would do. This is not true they did absolutely nothing they said they would do. I also forgot to add iny original review that part of the service we paid for included tax preparation for 2020 taxes. I had to constantly bother them to get them to file them, which they finally did at the last minute. I reviewed them before signing them and caught a few mistakes which they had to fix. Unfortunately I missed a mistake made on our State taxes and now we have been informed that we owe state taxes (+interest now). This company has cost us a lot of money. Not to mention the sleepless nights and feelings of pure anger and embarrassment that we allowed someone to scam us. I am writing this review to hopefully save someone else from being lured into this scam. We want to find proper legal counsel to hopefully recoup some of what we lost, but find it hard to trust anyone now.

Worst experience ever. They prey on people. Blow your phone up initially you finally get the consultation then they transfer you to whoever tells you what that the cost is like 5000. I immediately can’t do it. I can’t afford it tell them no and begin emailing Nathan my original person to ensure it’s canceled before it even starts. I couldn’t pay 400 a month it’s ridiculous I said no immediately. Nobody responds. You call they tell you there is no manager. No department to help with complaints or cancellations. Only sales. I had to text because of course when they were soliciting me they would call email and text. Nathan Leighty finally emails me back that it’s canceled. Why the hell 3 weeks later some stupid special special finance charge appears on my debit card? FOR 381.65 I call my bank no idea come to find out it’s some company from tax defense call them they are rude and tell me OH WELL THEY WILL DEAL WITH MY BANK. It completely overdrew my account and took money I had for other expenses. All the while I’m literally emailing calling texting every damn day because what people continue to charge someone for a service they declined and ARENT receiving $ received ? Scammers and trash people. In a time where most are struggling this is what that do. The worst communication and customer service ever. They are no better than scam artists from Nigeria who steal your information. Don’t use them at all. Don’t even get the consult it’s lies good reviews are LIES. They have now taken about 600 dollars from me for absolutely nothing. I’m still not refunded and have disputed the charge with my bank. I’ve accumulated 150 additional fees on top of the 381.65. It’s really awful and unfair. I have shown my bank all the messages where I never agreed, was told it was canceled before it even wouldve began. They are a horrible company

DO NOT USE THEM. The biggest rip off and full of lies stating they will do all of this and they just take your money and don’t help you at all.

I was contacted after leaving my information and a representative called me to discuss my tax issue. And begin to explain that most of my tax debt was due to late filing and penalty and he would be able to remove those and save me some money. So I asked him how much was the service to get started .and he called me back with a number of about 3300,00 that I can pay off in bi-weekly payments and I remember him saying that he difnetely can help me with my situation he didn't say we will look at your case but there is no guarantee to give me an option to risk losing 3000 dollars that I don't have to gamble with. So they start taking 177.77 from my checking account every 2 weeks until I paid of there fee and here I am 1 year and a half later and the person that I was working with Mrs Altaie always assured me that everything was going well and not to worry I gave her check stubs after check stub until finally she called me to say that there is nothing they can do for me other than to put me on a payment plan. Something the IRS had offered to do before I paid 3000 dollars for this company to do absolutely nothing for me I Feel ROBBED.

I was lied to they said they were going to get the bill lower and they were going to get a payment plan I could have got a payment plan myself and still had to pay IRS 225 for them to set up the payments. They did not get the penalty dropped or interest dropped. DO NOT USE THIS COMPANY. I AM OUT OUT $1250 and got nothing dropped. Now I owe the IRS the same amount plus penalty and interest and them 1250 makes me sick they take your money for nothing Deborah

The worst experience ever. $6000 and 2 years later, they dropped the case and left me on a worst position. Just promises. I do not recommend. Bunch of liars. I would not be surprised to see them on American Greedy.