Tax Defense Network is a well-established tax resolution company that specializes in finding affordable solutions for state and federal tax problems. We are dedicated to helping our clients resolve their tax debt issues by providing exceptional customer service and transparent, affordable pricing. Our team of licensed tax professionals includes tax analysts, certified public accountants, enrolled agents, and tax attorneys. Since 2007, we’ve helped thousands of clients with setting up IRS payment plans, removing tax liens and levies, resolving back taxes, and filing late tax returns. To date, we have consulted on more than $18 billion in tax debt.
Tax Defense Network (taxdefensenetwork.com) has 604 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
taxdefensenetwork.com
Website
taxdefensenetwork.com
Category
Accounting & Tax
Location
Jacksonville, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Worst compy I have ever worked with they left me exposed after paying them do my taxes.
And now the irs has put a lean on the house won't the take my
Social security from me leaving Penny less.
Response from Tax Defense NetworkApr 30, 2026
We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.
Our team takes your feedback very seriously and would be happy to speak with you about this matter further.
As we're unable to identify you based on the information provided, we'll ask that you contact our team at [email protected] for further assistance.
We hope to hear from you!
GB
Gautam B.
Do not go near this company
I have a very difficult situation with taxes/IRS. I was sold a big bill of goods - "we have contacts with revenue officers, we will get your penalties removed, and lower your interest rate". Charged me $10,500. All I got was a payment plan with the IRS which I could have set up for $0. Terrible overselling, zero value.
Response from Tax Defense NetworkApr 22, 2026
We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.
Our team takes your feedback very seriously and would be happy to speak with you about this further.
Please feel free to contact us at [email protected] for further assistance.
We hope to hear from you!
DA
Daniel
Paid for services over 3 years ago
Paid for services over 3 years ago. Guess what, IRS still adding interest with new letters. Tax Defense Network says should have received letter by now, which haven't. Tax Defense Network incompetent.The representative doesn't respond to my concerns. All I get, is you qualify, no letters, emails, no nothing, except IRS collections letters. Furthermore, the interest, since hiring tax defense network has increased. Their incompetence frustrating, pay them first, then let your tax debt grow. I trusted them, even agreed to qualified event. Still, nothing from them, except growing tax debt by IRS. Recent response to this by Tax Defense Network, read it, shows incompetence, cause never notified of action in 2023. Never notified of any action until now. If tax Defense Network has any proof of notifying me of case, prove it, will gladly apologize. Now, notified again should receive a letter, been hearing this for years. All I asked was keep me informed, but, this year after year not knowing, even when express concerns, an told reach out to you, and I let months go by, no nothing. Do apologize for claiming Tax Defense Network a fraud, that shouldn't have said. Got angry just keep dealing with this . Not sorry finally got everyone attention.
Response from Tax Defense NetworkJan 12, 2026
Our team takes the satisfaction of our clients very seriously and is disappointed to see you are dissatisfied with your experience. Our records indicate that we last worked with you in 2023 when we placed you in a currently not collectible status. It seems that you have questions about what this means for you today and about recent changes that may have occurred with your tax balances.
We would be happy to discuss this information further and will be in touch with you soon to do so. You can also reach our team via email at [email protected] if you’d like to contact us at a time convenient for you.
BR
Becky R.
I owe more money than when I started
I owe more money than when I started! I owed $7,100 in taxes. Now I owe $500 more for interest on my taxes AND I am making payments for the $2,500 service fee! I DO NOT recommend using Tax Defense Network. The people are nice and professional, but they did not help to lower my bill and now I owe more.
Response from Tax Defense NetworkJan 9, 2026
Becky, there seems to be some confusion about the interest applied to your tax balances, a matter our team would be happy to speak with you about.
While we aim to provide beneficial outcomes for our clients, we are disappointed to hear that the resolution we've provided has not felt beneficial to your tax concerns. We aim to reduce our client's liabilities, when applicable, but it's important to note that not every client qualifies for these reductions.
We are disappointed to hear this has impacted your perception of our services but are open to discussing this further if you would like to do so. Please feel free to contact us at [email protected] for further assistance.
AM
Amy M.
I would not recommend working with Tax…
I would not recommend working with Tax Defense Network. Communication was terrible from the start — they rarely answered my questions and often came across as rude or dismissive.
What the salesperson promised and what I actually received were two completely different things. Nicole and Jennifer, the tax consultants assigned to my case, were unhelpful and hard to reach. They did not provide clear updates or follow through on what they said they would do.
In the end, I feel like I just threw my money away. There was no real progress made on my case and no value for what I paid. If you’re considering using this company, be very cautious and make sure you get everything in writing before agreeing to anything.
Response from Tax Defense NetworkNov 20, 2025
Our team aims to provide exceptional experiences and openly accepts feedback that we feel helps improve our clients’ experiences. We sincerely apologize for any negative interactions you've had with our team and assure you that these concerns will be reviewed internally.
However, we must reject the statements made regarding your services, per your recent conversations with our team. The services listed in your contract have been successfully completed, including all applicable consultations, but reductions in tax penalties are dependent upon IRS approval, which can take time even in the best of circumstances.
We understand that this can be disappointing, but hope the resulting outcome changes your perception of our team and services.
Please feel free to contact us at [email protected] for additional questions or concerns.
MA
Marlene
Paid over 3k and waited almost 2 years to get a botched payment arrangement
We worked with this company for nearly 2 years before they solved NOTHING. We were moved around to different representatives 3 times because it seems as though they have high turnover. The first person we were working with left the company and reached out to us privately to let us know that we would work with her outside of Tax Defense which I should have taken as a red flag but we were invested and had paid a lot of money so we stayed. We had about 50k of IRS debt that we needed help resolving , our representative Joshua sent us a payment arrangement in which NOTHING had been negotiated when the reason we signed up was to get some of the interest and fee's negotiated but that did not happen. We agreed to the payment plan and less than 1 payment in we got letters from the IRS stating that we were in default because we had outstanding balances for prior years. I reached out to Josh over 10x to see why we were getting these notices since we thought everything was bundled in to the payment arrangement and he never responded. After calling the IRS myself and doing my own research I found out that only 23k of the 52k we owed was in the payment arrangement . They have butchered our entire case and now we are out over 3k in fees that we paid them and could have used to pay the IRS directly instead. If you are considering this company do not waste your time, effort and money. You are better off calling the IRS directly.
Response from Tax Defense NetworkAug 11, 2025
We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.
Our team takes your feedback very seriously and would be happy to speak with you about this matter further. As we're unable to identify you based on the information provided, we'll ask that you contact our team at [email protected] for further assistance.
We hope to hear from you!
AC
Amy C.
Choose Another Tax Service
I signed on with TDN in Sept of 2023. My case is still open. To date, I have had 5-6 people take over my case and literally nothing has been done. Not one dollar of penalties has been removed and it seems the 4K I invested in this company have been a complete waste. They are very difficult to get in touch with and if you miss their call - they flag you as non-responsive or unable to contact...I can't remember how they worded it exactly. They even closed my case once due to this - even though I was emailing them often and returning their calls. The current lady assigned to my case is very rude and every time we talk it is like starting over on my tax story.
Response from Tax Defense NetworkJun 18, 2025
Amy, while there are a number of concerns within this feedback, we understand that your primary concern is the resolution of your services and customer service you've received during your time with our company. These are matters we would be more than happy to discuss and work towards resolving for you.
This matter has been escalated to our management team who will be in contact you with you very soon!
If you have any other questions or concerns, please feel free to contact our team at [email protected].
LH
Larry H.
Scam
We been waiting 3 years 18,000 paid and they keep stringing us along . Now treating us on paperwork. We sent them the paperwork several times first to John jochlen he said he had everything. Then Richard something and he's very rude and he keeps saying its needs to be done a different way and that was the way we were sending it .have proof with emails . and to this date have no idea whats going on . Do not use them .about time for the attorney general knows what going on . We owe alot of money and they keep saying it will take awhile 3 freaken years yea I dont think so .
Response from Tax Defense NetworkJun 10, 2025
Hello, Larry. We are sorry to hear you are disappointed with your experience and services. Our team is reviewing your feedback and will be contacting you very soon to discuss how we can turn your experience around.
We look forward to speaking with you!