Susan J.
WOW! Breath of Fresh Air - AMAZING Experience!! $0 Charge
WOW!! There's a lot of companies talk, advertise, valuing and providing high customer service but honestly, how many of them have you ever walked away from, thinking, "WOW, that was a truly an amazing business/customer service experience?!!" I'm still reeling from what a breath of fresh air experience I had with Tax Tiger this week. I first spoke with another firm. He was interested "until" it was determined I had a small case and there wasn't really much money in it for them. Within 2 minutes, he quickly brushed me off with no help whatsoever. Tax Tiger's free consultation provided several different options for me to consider, one of which would cost me nothing (if I preferred an option to do it myself). PATTI TRULY CARED and WAS LOOKING OUT FOR "MY BEST INTEREST", NOT JUST THEIR BOTTOM LINE, even if they weren't going to make much, or anything out of it. How refreshing and generous is that?! Talk about walking the walk of wanting to truly help people. WOW!!! Also, I even received a call from the CEO! How many times do you see a CEO calling 'personally' because they saw a number ring in and wanted to make sure you were being taken care of immediately?!! TO GIVE AND HELP OTHERS WITHOUT AN ATTITUDE OF WHAT'S IN IT FOR ME... SOooo refreshing, generous and truly wonderful - and from a business!!! Not only is my tax situation now solved, but I'm renewed from such an amazing experience with a business. I will refer anyone I know who needs tax assistance to only Tax Tiger's wonderful folks!!



