TaurusReviews of taurusmeds.com

⭐ 1 Star Very disappointing experience with Taurus. I paid for an order and never received the complete order associated with my first payment. I contacted the company to complain about the missing portion of the order and also requested that my subscription be canceled. Despite my cancellation request, another charge was subsequently placed on my card. When I contacted Taurus about a refund, I was told I was not eligible because another shipment had already been sent. That response does not address the fact that my original order was incomplete or that I had already requested cancellation. I gave the company an opportunity to resolve this directly. At this point, I am disputing the charge with my financial institution and pursuing complaints with the appropriate agencies. Based on my experience, I cannot recommend Taurus. Customers considering a subscription should carefully monitor their orders, charges, and cancellation requests and keep copies of all communications.

Total bait and switch SCAM !!! I completed the necessary paperwork and submitted my payment which was supposed to only be taken if a prescription was written. My money was taken the very next morning but I had yet to hear anything except for two separate phone calls from two different people who said I needed to finish my order. This was after they took my money. After 8 hours I called them for a status update and was told that I was getting the prescription but they were out of stock of one of the four key ingredients. Then I was told the doctor was going to prescribe me something else but I told them no. Then miraculously they could figure something else out but when they sit an email confirmation it was totally different than what we discussed on the phone. I called them back within 5 minutes of receiving the information that they were not going to send me what I ordered and was told that I could not get a refund and that they would still mail me the medication that I didn't order. I spent over an hour and a half on the phone trying to get somebody to cancel it but kept getting a runaround. Finally a lady answered who was very helpful and she canceled the order and gave me a refund. It sucked so bad dealing with them that I will never ever try them again nor will I ever recommend them. It was that horrible so please heed my advice and avoid Taurus at all costs unless you want to be disappointed as well

U took my money never got the product been like 13 days now one will assist me in this matter unbelievable I paid did my part can I please get some help

Didn't work for me at all, and tried 4-5 times. During the initial consultation, I specifically asked for a one time purchase, completely ignored. As others have said, good luck getting their subscription cancelled. Hard to reach them and clearly they rely on subscriptions to boost their revenue. Any good company would allow a one time purchase if they truly had a great product. The orders would fly out the door. Not to mention they would have a stellar customer service department.

AVOID AT ALL COSTS- they refuse to cancel orders/subscriptions as they always say you missed the window to cancel try again next order. No notification of when they are sending it- SCAM

I made the payment- hours later i received a phone call asking me if i want to use the service - last night i received an email saying my peptides are on the ways- when i check my profile says still pending

This is Inaccurate- I want to give the ZERO stars. I simply visited their site without ordering their product- and their telemarketing team pestered me for the next 3 days until I gave them a sample order. The offer was 10 doses - which they would fulfill in 3 days. I received 5 and I went back and forth with their awful customer service for the past 2 weeks. And- Their product did not work as advertised. They refused to refund my money-even when they did not fulfill the order! DO NOT BUY INTO THEIR CLAIMS.

I completed my virtual exam, and was then ghosted. No meds, no contact, no nothing. Be careful if you use them, it’s very difficult to find customer service information. I even had a 2nd consultation with a medical team member because my app said I needed one. The physician was like why are you here. Customer service is non-existent. They take your money and run. I’m trying to get mine back, but I’m not holding out much hope.