chris I.
I would not recommend Taurus Medical…
I would not recommend Taurus Medical based on my experience. I paid over $1,200 for their service and medication, and it has now been over a month without receiving my medication or any meaningful update from anyone. I had a scheduled consultation that no one from Taurus Medical showed up for. Shortly afterward, I received an email stating that I had missed the appointment and needed to reschedule, even though I was available for the scheduled consultation. Since then, I have called multiple times trying to get the issue resolved. Every time I call, I am told that a work ticket has been submitted and that I should allow 48–72 hours for someone to contact me. Despite being told this repeatedly, I never receive a follow-up call, email, or resolution. At this point, I have paid more than $1,200, waited over a month, received no medication, and have been unable to get anyone to actually resolve the problem. I am requesting a full refund. If a company is unable to provide the medication or service that a customer has already paid for, the customer should not have to repeatedly call and fight to get their money back. I will update this review if Taurus Medical resolves the issue by issuing me a full refund or otherwise satisfactorily resolving the situation. Until then, I would strongly encourage anyone considering this company to be very cautious before paying them.




