Tata MotorsReviews of tatamotors.com

I have an issue with the fuel lid since the day I purchased my Altroz car..It just doesn't open & after N number of times complaining this issue while I gave my car for servicing each time I was assured it will be fixed but its still same after 3 years.Cant they just replace it?? Bullshit service..I am talking about Rudra Motors,Wagholi,Pune

"I took my Nexon car to the Sagar Motor service centre in Noida. There is a small rubber ring in the CNG nozzle that shouldn't cost more than ₹2 to ₹4, but they charged me a whopping ₹248 for it!On top of that, they promised they would give the car a foam wash. Instead, they quietly replaced the ring and parked my car outside the garage. I kept sitting there, assuming my car had gone for the wash. When I finally asked one of their employees, he told me to go check outside because the wash must be done.When I went out to check, the washing staff told me that no such car had even come to them. My car was just left parked outside like it was abandoned. If you guys do not want to provide proper service, why are you even running a workshop? Why are you troubling and harassing customers?Very pathetic service by Sagar Motor Service, Noida! 👎👎👎👎👎👎👎"

We visited the Tata Motors showroom on Kalyan-Shilphata Road today at around 7:30 PM to see the Tata Sierra. Unfortunately, the experience was extremely disappointing. We waited for almost 30 minutes without receiving any assistance from the team. Later, one lady staff member came and told us that she would come back and provide the details. We waited for a long time, but there was still no response. After waiting for a few hours, another staff member came and asked us what we needed. When he checked with the lady regarding our enquiry, she simply gestured to him to let us go. This was very disappointing and made us feel that our enquiry was not being taken seriously. Is this really the way to treat a potential customer who has come to your showroom with genuine interest in purchasing a vehicle? I request the concerned management/heads to kindly look into this incident and take appropriate action. Customer experience should be a priority, especially when someone visits the showroom with an intention to explore and potentially purchase a car.

Very disappointing experience, poor service,bad communication. Expected much Better from TATA motors.

Dear Car Seeker, Please refer my Feedback for Tata Cars, i am owning tata since long , i was flow out in emotions & considered only one aspect that is safety but in real life before buying a car you must check its engine refinment, myleage,and most important is service support. All 3 are very poor even i will rate ''Zero'',Service is too pathetic You will feel from starting while you wait in Tata service waiting lounge you will experience you are sitting in Garage. If you are Buying a Preium issue and you will have to feel such experience then it will be annoying. Service team is not competent even Managers, CRM even GM's quality below on level. If you are leaving your car at Tata Motors then Risk will be your your car's spare parts may stolen or you car tampered.

Very very wrost service in madurai chima.

"Connecting Aspirations"? More like connecting you to a tow truck. My 2-year nightmare with the Tata Safari. My biggest mistake of 2022 was believing the phrase, "Tata is a Symbol of Trust." I bought their flagship Tata Safari out of immense pride to support an Indian brand. Today, I realize that slogans like "Connecting Aspirations" are nothing more than marketing gimmicks designed to fool loyal customers. The documentary stories look great on Netflix, but the reality on the ground is a mechanical disaster backed by wildly incompetent service. Once they have your money, you do not matter. When you raise a complaint with senior management, you are met with absolute silence. If Tata Motors wants a case study in manufacturing defects and service failure, they should take my vehicle. Here is what "Tata Trust" actually looks like: Day 1: Delivered with faulty software, locking the car at 80 kmph. It took them an entire month to figure out how to fix it. Issued the wrong Fastag, leaving me stranded at a state toll border. 1st Service Disaster: The staff locked my keys inside the car. To get them out, they ripped open the co-driver door panel and couldn't even put it back together. My driver's door alignment is permanently ruined. 6 Months: Complete vehicle breakdown on the highway. Car wouldn't even push; had to be towed because a "pipe broke." 1 Year: Handbrake jammed entirely, destroying the disc brakes. The car was grounded for 7 days, and I was forced to pay cash because they conveniently claimed it wasn't covered under warranty. 2 Years: Clutch completely fails in the middle of a traffic signal. Again, extended warranty denied. Current Status: Sairam Tata Motors (Mehsana) replaced a windshield washer nozzle, failed to seal it correctly, and now rainwater literally floods into the driver-side footwell. And this doesn't even include the side windows breaking, or the smaller components that go missing after every single service visit. Tata Motors does not listen to unsatisfied customers. They do not honor their warranties. They let local service centers ruin flagship vehicles with zero accountability. If you value your hard-earned money, your family's safety, and your peace of mind—do not make the same mistake I did. Stay far away from Tata Motors.

Very very poor After pursuing car from Gugnani Tata moters here i again again visit only service centre and service centre employee is government employees, they are all time telling Wait , Wait and small issue also not attempting timely and hold till evening. Before purchasing tata moter once visit there service center.