Tata MotorsReviews of tatamotors.com

Never have I experienced such bad cars and bad customer service - never ever again. Management should be jailed.

TATA.CARS Service Centre – Zedex, Sector 35, Gurgaon Dear Tata Motors, I am extremely disappointed with my experience at TATA.CARS Service Centre – Zedex, Sector 35, Gurgaon. I took my Tata Punch for a minor service. My car has driven only around 55,000 km, yet I was charged approximately ₹12,000 for the service. I find this amount excessive for a minor service, and I am very disappointed with the additional charges applied to the bill. As a customer, I expect transparency, fair pricing, and an honest explanation of every charge. Customers should not have to worry about unexpected expenses or unclear billing when they visit an authorised service centre. Tata Motors, after-sales service is just as important as selling a car. When customers face such experiences at service centres, it seriously damages their trust in the brand. To be honest, buying a Tata car was a decision I now deeply regret. This experience has affected my confidence in Tata Motors so much that I would not recommend the brand to my family, and my family will think twice before purchasing another Tata vehicle. I want to make one thing absolutely clear: I am not writing this review to demand a refund. I am sharing my genuine customer experience because I believe the company needs to take customer concerns and billing transparency seriously. I request Tata Motors management to review the service centre’s billing practices and ensure that customers receive clear estimates, proper explanations of additional charges, and fair treatment. This is my honest feedback as a disappointed customer. I hope Tata Motors takes it seriously and works to restore the trust of customers like me. Service Centre: TATA.CARS Service Centre – Zedex, Sector 35, Gurgaon Vehicle: Tata Punch Service Type: Minor Service Amount Charged: Approximately ₹12,000 A disappointed Tata customer.

I own a Tata Tigor, automatic gear car for the last three years. Regret to have chosen TATA, within one year got a battery issue and every 6 months have been some issue in the vehicle. Taking the car to their service station - Lakshmi TATA- Chennai is a nightmare, always crowded and all their customer service is just in their photo frames. Minimum 3 to 4 days they keep the vehicle to sort the complaint. Very sad to see a Indian brand giving such a poor product and service.

Very disappointing experience with my brand-new Tata Harrier Pure X. I took delivery of my Harrier on 5 September 2026, and within less than one month, on 3 October, the vehicle suddenly broke down and would not start while I was travelling from Somwarpet towards Mangalore. The vehicle stopped near Suntikoppa. I reported the breakdown at around 11:00 AM. A technician reached at approximately 12:30 PM and informed me that the fuse terminal had shorted/failed and that the vehicle needed to be towed. The towing vehicle finally arrived only around 3:15 PM. What was even more disappointing was the lack of proper roadside/cab assistance. My calls were disconnected/not properly handled, and when I was finally arranging to return home, I was asked to wait another 30 minutes for cab assistance. This is a brand-new vehicle that is not even one month old. A serious electrical failure resulting in a complete breakdown is extremely concerning. I have also noticed rust/corrosion on the alloy wheel, which I expect Tata Motors to inspect and address properly. I request Tata Motors to: 1. Provide a written Root Cause Analysis (RCA) for the fuse terminal failure. 2. Confirm whether this was due to a manufacturing, wiring, assembly or component defect. 3. Inspect the complete electrical system and wiring rather than simply replacing the fuse/terminal. 4. Inspect and rectify the rust/corrosion observed on the alloy wheel. 5. Provide proper roadside assistance/cab reimbursement for the inconvenience caused. 6. Escalate this case to Tata Motors customer care and provide a written resolution. 7. Since this is a less-than-one-month-old vehicle, if a manufacturing/assembly defect is confirmed or the problem is found to be a serious/recurring defect, I expect Tata Motors to consider an appropriate vehicle replacement or other substantial remedy. I bought a new Tata vehicle expecting reliability and proper customer support. I hope Tata Motors takes this matter seriously and provides a satisfactory resolution rather than simply repairing the immediate failure and closing the complaint. Tata Motors, please investigate this properly and provide the RCA in writing.

I have Purchase before 20 days tata altroz diesel car,when Given my 1st service to jai ganesh service speedwell pary plot rajkot My Experience is bad when take my car delivery that time washing not good and my Car AC Blower fan not Work and also Blower fan not available in the service station after I complain to manager 3 days fan will comes and after my car AC work and also regular and small part not available in the Jai ganesh service So I am request to tata motors take action for this

To The Tata Motors Customer Care / Higher Authorities Subject: Serious Complaint Regarding Repeated Poor Service, Vehicle Damage, and Negligence at Tata Service Centres Dear Sir/Madam, I purchased a Tata Harrier XZA+ Dark Edition in September 2021 from Select Cars, Madinaguda, Hyderabad, Telangana. Since my purchase, I have been facing extremely poor and disappointing service experiences at various Tata service centres. Despite repeated visits and follow-ups, my concerns have not been properly addressed. Initially, I gave my vehicle for service at Orange Service Centre, Hafeezpet, for the first two years. During this period, my vehicle was damaged, and some accessories were misplaced. I brought these issues to the attention of the senior authorities at Orange Service Centre, but unfortunately, no satisfactory action was taken. Later, I shifted to Select Cars Service Centre, Kompally, hoping to receive better service. However, my experience there was also disappointing. Subsequently, I started giving my vehicle to the Select Cars Service Centre, Bachupally, but unfortunately, I continue to face similar problems, with no proper service or accountability. Recent Dicky Repair Issue My vehicle's dicky was damaged and required replacement. The vehicle was given to the body shop on 23 July 2026, but it was returned only on 13 August 2026, after approximately 20 days and repeated follow-ups. Even after receiving the vehicle, I discovered the following issues: 1. The dicky door is producing heavy noise while the vehicle is in motion, indicating a possible fitting or installation problem. 2. My vehicle's tool kit has been misplaced. 3. Some parts and accessories appear to have been removed or are missing. 4. The repair and delivery process caused considerable inconvenience and dissatisfaction. I am deeply disappointed with the way my vehicle has been handled at multiple Tata service centres. As a customer, I expected professional service, proper care of my vehicle, and accountability for any damage or missing items. Although I am satisfied with the vehicle itself, the after-sales service I have received has been extremely poor and unacceptable. Due to these repeated service issues, I have decided not to purchase any Tata vehicle in the future, and I will not recommend Tata vehicles to anyone. I am also considering selling my existing vehicle because of my continued dissatisfaction. I request you to kindly intervene in this matter and take the following actions: - Arrange a thorough inspection of my vehicle and rectify the dicky door noise immediately. - Investigate the missing tool kit and any removed or missing parts. - Review the service history and previous complaints raised at the concerned service centres. - Take appropriate action against the responsible service teams. - Provide a written response and a clear resolution to my concerns. I hope Tata Motors' senior management will take this complaint seriously and address my concerns without further delay. Thank you. Yours sincerely, D. Naga Ramesh Mobile: 9989926235 Vehicle: Tata Harrier XZA+ Dark Edition Purchase Date: September 2021 Purchase Dealer: Select Cars, Madinaguda, Hyderabad, Telangana

I have an issue with the fuel lid since the day I purchased my Altroz car..It just doesn't open & after N number of times complaining this issue while I gave my car for servicing each time I was assured it will be fixed but its still same after 3 years.Cant they just replace it?? Bullshit service..I am talking about Rudra Motors,Wagholi,Pune

"I took my Nexon car to the Sagar Motor service centre in Noida. There is a small rubber ring in the CNG nozzle that shouldn't cost more than ₹2 to ₹4, but they charged me a whopping ₹248 for it!On top of that, they promised they would give the car a foam wash. Instead, they quietly replaced the ring and parked my car outside the garage. I kept sitting there, assuming my car had gone for the wash. When I finally asked one of their employees, he told me to go check outside because the wash must be done.When I went out to check, the washing staff told me that no such car had even come to them. My car was just left parked outside like it was abandoned. If you guys do not want to provide proper service, why are you even running a workshop? Why are you troubling and harassing customers?Very pathetic service by Sagar Motor Service, Noida! 👎👎👎👎👎👎👎"