TASCReviews of tasconline.com

This is by far the worst FSA provider I have ever dealt with in two decades of having FSAs. I plan to submit a complaint to my employer as well for switching us to TASC this year. I can only surmise that their business model is to deny claims and make it impossible to get them reimbursed so that they can get the leftover funds at the end of the year. I will not elect for an FSA again so long as TASC manages it. They deny claims with receipts, bills, and EOBs. I have to keep submitting documentation over and over for every single transaction. Even a simple doctor's office copay of $30 requires tracking down EOBs because the receipt with date and provider isn't sufficient. Just a horrible company all around.

The online portal is so limited. I've used the "the support request" function but 3 times it has not worked. I've requested a form from customer service which they said they would email, that didn't happen, but luckily with a google search I found it. I have not had 1 interaction with this company that was positive. Now I'm trying to submit a form and it won't go through. Customer service just says try again tomorrow.

My company switched from Tasc and this horrible company TASC is holding my $602.11 and will not transfer it or refund me. I will take this further!!!!!!! Disgusting company. Never paid any medical submittal that I sent in either. I am going to the BBB and the state!!!!

ZERO stars. 1. Randomly, for no reason w/no forewarning, the card won’t work. 2. The agents are hard to understand & unable to resolve issues. 3. They deny reimbursements that have EVERY piece of information supplied. For example, recently they paid for one prescription & denied the next one, saying I am not in the system. 4. They hide behind their email system so they do not need to be accountable. Horrible company. They need to be put in check.

They are the absolute worst FSA available! I had to call and fight with them because they would not accept a receipt from my eye doctors for an exam and glasses. If you are in HR DO NOT USE THEM!

Avoid at all costs!

After 3 years of prompt payment and reimbursement with no hassles or excessive red tape TASC has changed their procedures in what to me is a clear attempt to lock away my funds so that I cannot use all the money in my account and they can keep the overage. They are demanding repeated 'verifications' of medical expenses from doctors' offices including demanding HIPPA violating diagnosis codes. Mind you these are from what are CLEARLY medical doctors' offices. They are denying bills that arrived past their cut-off date based on the date of SERVICE not the date of BILLING (since the medical practice can take months to finalize a bill, and Insurance can take months to process the bill, this is a clear attempt to avoid paying.)

Overlords of FSA. They have added extra rules to what the federal tax code already deems is enough. They do this in an effort to make it hard for you to get your money. Why? So they can make money. They want you to use their card, shop at their store and to leave money in your account at the end of the year.