Daniel A.
Ordered a part Feb 19 and still says…
Ordered a part Feb 19 and still says processing on Feb 28 I guess I should have read all the bad reviews first. Call parts dept and no answer waiting on call back. If no call by tomorrow I will have to call my bank to get my money back and then I will file complaint with the Rhode Island Attorney Generals Office they need to be investigated. Too many bad reviews of people not getting their parts and just getting ripped off. Called the main number and all I got was excuses like they are busy and not enough help. I hope they do the right thing but from their history I doubt. How can a mirror for a 2017 be a special order? At least is was only 37 dollars but that is not the point. I thought they were legitimate but I guess not. Will do what I have to do
Response from Tasca PartsMar 6, 2019
Hi, Daniel - Your frustration with your order is definitely understandable. Customer satisfaction IS our top priority; unfortunately, as you experienced firsthand while trying to contact us, we have been severely understaffed recently. So, while our system does say that your part was delivered, we hope you accept our apologies for your shopping experience. Hopefully we can better serve your OEM parts needs in the future.
